Ivan David Romero Prieto
Lakeland
Summary
Reliable Key Holder known for high productivity and efficient task completion. Possess specialized skills in inventory management, customer service, and loss prevention strategies. Excel in leadership, communication, and problem-solving to enhance team performance and customer satisfaction. Ready to leverage abilities in a new role to drive success and operational excellence.
Overview
9
9
years of professional experience
Work History
Key Holder
Coast 2 Coast
New Port Richey
04.2025 - Current
- assisted customers with product selection and inquiries
- opened and closed the store following established procedures
- managed inventory by restocking shelves and organizing displays
- monitored sales floor for safety and cleanliness during shifts
- operated cash register, processed transactions, and balanced cash drawers
- collaborated with management to address customer feedback and improve services
- managed key holder responsibilities such as opening and closing the store, setting alarms
- organized backroom storage areas to maximize efficiency of space utilization
- replenished merchandise displays throughout the store as needed
- verified accuracy of register tills at beginning and end of shift
- supervised bank deposits and security procedures to support store opening and closing
- assisted in general housekeeping to maintain store image
- assisted customers with product selection and resolving complaints
Manager
American Freight
Tampa
12.2023 - 12.2024
- loading & unloading shipments
- ensuring product is prepared for delivery
- computer software navigation
- register balancing
- delegating tasks to employees
- inventory requirements & shipment details
- sales processes
- opening & closing shift duties
- conducted regular team meetings to communicate goals and expectations clearly
- resolved customer inquiries and issues effectively to maintain satisfaction levels
- coached, mentored and trained team members in order to improve their job performance
- oversaw daily operations, maintaining efficiency and quality standards
Assistant Manager
AMERICAN FREIGHT
Lakeland
01.2022 - 12.2023
Key Holder Supervisor
AMERICAN FREIGHT
01.2021 - 01.2022
Sales Associate
AMERICAN FREIGHT
01.2017 - 01.2021
Face Painter
KAMAN'S ART SHOPPERS
Face Painter
LEGOLAND
Henna Artist
LEGOLAND
Body Art
LEGOLAND
Education
High School -
LAKELAND SENIOR HIGHSCHOOL
Associate of Arts - Visual arts
POLK STATE COLLEGE
Skills
- Bilingual Spanish & English
- Mid-level computer program knowledge
- Management
- Customer service
- Conflict resolution
- Inventory management
- Cash handling
- Sales strategies
- Shift supervision
- Team leadership
- Effective communication
- Problem solving
- Time management
- Task delegation
- Daily reporting
- Product ordering
- Opening and closing coordination
- Employee oversight
- Alarm systems
- Store maintenance
- Sales proficiency
- Sales leadership
- Store layout
- Retail software
Timeline
Key Holder
Coast 2 Coast
04.2025 - Current
Manager
American Freight
12.2023 - 12.2024
Assistant Manager
AMERICAN FREIGHT
01.2022 - 12.2023
Key Holder Supervisor
AMERICAN FREIGHT
01.2021 - 01.2022
Sales Associate
AMERICAN FREIGHT
01.2017 - 01.2021
Face Painter
KAMAN'S ART SHOPPERS
Face Painter
LEGOLAND
Henna Artist
LEGOLAND
Body Art
LEGOLAND
High School -
LAKELAND SENIOR HIGHSCHOOL
Associate of Arts - Visual arts
POLK STATE COLLEGE