Summary
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Ivan Duque

Winter Garden,FL

Summary

Dynamic bilingual professional with a proven track record at Dual Dental, enhancing customer satisfaction through effective communication and problem-solving. Demonstrated quality management skills while managing high call volumes and ensuring timely responses. Recognized for multitasking abilities and delivering accurate information, contributing to a positive client experience.

Work History

Clerk

Dual Dental
06.2024 - 08.2024
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.

Education

High School Diploma -

Horizon High School
Winter Garden, FL
05-2026

Skills

  • Bi-lingual
  • Customer satisfaction
  • Quality control
  • Quality management
  • Problem-solving
  • Excellent communication

Languages

English
Native or Bilingual
Spanish
Full Professional
French
Elementary

Interests

Basketball player AAU

Timeline

Clerk

Dual Dental
06.2024 - 08.2024

High School Diploma -

Horizon High School

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Ivan Duque