Ivan Hernandez
Pico Rivera,CA
Summary
Demonstrates a cooperative attitude and eagerness to learn in fast-paced environments. Possesses strong customer service and teamwork skills, ensuring efficient and accurate task completion. Committed to enhancing communication and problem-solving abilities in professional settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
Popeyes Louisiana Kitchen
Montebello, CA
06.2024 - 03.2025
- PSP- Montebello
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Sales Associate
Marshalls
South El Monte, CA
03.2023 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Busser/Server
El Pescador Bar & Grill
Montebello, CA
12.2021 - 06.2022
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
Education
Associate of Science -
Rio Hondo College
Whittier, CAHigh school diploma - undefined
Schurr High School
Montebello, CA06.2021
Skills
- Food and beverage service
- Point of sale management
- Effective communication
- Sanitation practices
- Customer relations in retail
- Warehouse logistics
- Fast food industry experience
- Client support
- Fast learner Highly
- Highly dependable
Certification
- Non-CDL Class C
- Driver's License
- Food Handler Certification
Languages
English
Bilingual
Spanish
Timeline
Crew Member
Popeyes Louisiana Kitchen
06.2024 - 03.2025
Sales Associate
Marshalls
03.2023 - 11.2023
Busser/Server
El Pescador Bar & Grill
12.2021 - 06.2022
High school diploma - undefined
Schurr High School
Associate of Science -
Rio Hondo College