Ivan Herrera
Monterey Park,USA
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier/ Guest Service
Target
Pico Rivera, CA
11.2021 - 09.2023
- Ensured efficient checkout process by handling credit card payments, returns, and transactions.
- Delivered online orders directly to guests’ vehicles, improving convenience for customers.
- Resolved inquiries and issues promptly to provide exceptional customer service.
- Supervised front-end operations, supporting Team Leads in maintaining workflow.
- Managed daily collection and secure storage of cash from registers to ensure accuracy.
- Restocked cash registers and prepared for next workday to maintain operational efficiency.
Barista
The Coffee Bean & Tea Tree
Commerce, CA
08.2024 - Current
- Skillfully prepare and serve a variety of coffee and tea beverages, including espresso, cappuccino, and specialty drinks, following standard recipes and techniques.
- Greet customers, take orders accurately, and provide recommendations based on individual preferences, ensuring a positive customer experience.
- Maintain a clean and organized work environment, including the coffee bar, dining area, and kitchen, following health and safety regulations.
- Work collaboratively with team members to ensure effective communication and workflow.
Seasonal Team Member
Costco
Norwalk, California
09.2025 - 12.2025
- Delivered exceptional customer service in fast-paced retail environment.
- Operated cash register efficiently during peak shopping hours.
- Maintained organized merchandise displays for enhanced customer experience.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Assisted team members with stocking and inventory management tasks.
- Looked for ways to go above and beyond job requirements.
Education
Bachalors Degree - Business Administration-Finance
Cal State University, Los Angeles
Los Angeles, CA06-2027
Skills
- Cash handling expertise
- Customer service excellence
- Sales expertise
- Retail management proficiency
- Marketing & Sales Fundamentals (ROP Program)
- Team collaboration
- Multitasking and organization
- Efficiency
- Time management
- Problem solving
- Effective communication
- Adaptability
- Leadership skills
- Creativity
- Computer literacy
- Microsoft Excel
- Staff training
- Strong work ethic
- Quick learner
- Sales & Marketing fundamentals
Languages
- English
- Spanish
Certification
Skill Certificate-Advanced Accounting Specialist-Los Angeles Community College District
Timeline
Seasonal Team Member
Costco
09.2025 - 12.2025
Barista
The Coffee Bean & Tea Tree
08.2024 - Current
Cashier/ Guest Service
Target
11.2021 - 09.2023
Bachalors Degree - Business Administration-Finance
Cal State University, Los Angeles