-Providing input to supervisors and managers concerning a variety of human resources matters including, but not limited to, employee performance, promotions, reassignments, awards, etc
-Implementing security screening procedures in accordance with TSA objectives and directives
-Assisting with investigations of incidents, and preparing incident reports or other documents that convey required information
-Responding to breaches of security and emergency situations
-Training team members, monitoring and reporting on the status and progress of work, and representing the team in communications with the supervisor or manager for the purpose of obtaining resources (e.g., computer hardware and software, etc.)
On-the-Job Coach
Transportation Security Administration
San Diego, CA, United States
01.2021 - Current
Company Overview: This is a federal job
-Training new hires, fellow LTSOs, STSOs and TSMs, monitoring the progress of new Phase 1 trainees and remediate TSOs, reporting on the status and progress of work, and representing the team in communications with the supervisor, Coordination Center or manager for the purpose of obtaining resources (e.g., computer hardware, equipment outages and software, etc.)
-Assisting with investigations of incidents, and preparing incident reports or other documents that convey required information, while simultaneously contacting my chain of command, also communicating with other agencies
-Develop incident information and report for Law Enforcement Officers and my superiors
-Responds to breaches of security and emergency situations and disseminate the information to the proper entities
-I embrace extra duties to include Acting Lead Transportation Security Officer of the screening checkpoint when needed
-Knowledge and ability to use computer software programs such as Microsoft Word, Excel, PowerPoint and other communication based formats
-On a daily basis, with minimal supervision, I make independent, security-based decisions using intelligence, critical thinking, experience, observation, and passenger engagement
This is a federal job
Transportation Security Officer
Transportation Security Administration
San Diego, CA, United States
06.2019 - Current
Company Overview: This is a federal job
- Offers assistance to colleagues when necessary
- Completes assigned tasks in a timely manner with minimal supervision
- Adapts quickly to changing or new situations while supporting the TSA mission and goals
- Acting lead to gather checkpoint's passenger throughput numbers and data and then input them into a local database to track information
- Acting lead to log items lost or left behind by passengers into the Airport Management System
- Provide feedback to Supervisor on new hire candidates status
- Observe new hire candidate on multiple screening procedures to ensure SOP is being followed
- Prepares various types of communications such as morning briefs, checkpoint logs, reports, and other documents that are essential to daily operations with the use of Microsoft Office
- Provide feedback to new hire candidates when areas of improvements are required
- Acknowledge and recognize when new hire candidates are demonstrating proper SOP applications
- Training skills in security equipment Explosive Trace Detection
- Inspected carry-on items, using X-Ray viewing equipment to determine whether items contain objects that warrant further search
- Search carry-on or checked baggage by hand when is suspected to contain prohibited items
- View images of checked bags, using remote screening equipment
- Test baggage for any explosives materials, using equipment such as explosive detection machines or chemical swab systems
- Confiscate dangerous items and Hazardous materials found in checked bags
- Patrol work areas to detect any suspicious items
- Demonstrates a working knowledge of policies, procedures, and standards upon the federal checkpoint
- Certified in the area of Advanced Image Technology
- Certified in the utilization of the Rapiscan X-Ray apparatus
- Performed the duties of On the Job Coach/Mentor and Acting Lead Officer when called upon to do so by Management
- Delegates officers to go above and beyond in performing additional duties by instructing new tasks that are not performed on a daily basis
- Participates in briefings concerning security sensitive or classified information with the use of Microsoft Office
- I have and currently participate in the development of new policies and procedures, and recommending changes in policy and procedures based on observation of work, as required
- I have been responsible for overseeing screening checkpoint(s) operations on a day-to-day basis to include equipment, personnel, and the scheduling and rotation of personnel
-I assist and have assisted with investigations of incidents, and preparing incident reports or other documents that convey required information
-Communicate effectively with passengers, supervisors and managers on a daily basis
- I am able to maintain focus and awareness while working in a stressful environment which includes noise from alarms, machinery and people, crowd distractions, time pressure, and disruptive and angry passengers, in order to preserve the professional ability
-Participating in development of succession planning initiative, workforce planning, strategic planning initiatives and other reports and documents for TSA superiors
- Conducting and supervising subordinate employees in conducting pre-board security screening of persons, their carry
- Prepares various types of communications such as morning briefs, checkpoint logs, reports, and other documents that are essential to daily operations with the use of Microsoft Office
- Maintains inventory and equipment to include system calibration, material cleaning and operations checks
-Able to assist and respond to breaches of security and emergency
-Takes leadership in situations to help with other officers
-Prepare reports or other material as requested
-Archive files for Performance of officers
-When officers have questions regarding the SOP or scheduling conflicts I show them how to find the answers they need
Whether that’s looking through the SOP with them or helping them find the right people to contact that can assist them further
-Certified for Coaching new hires
-Monitor and report training status on officers
This is a federal job
Underground Technician
Quality General Engineering
Spring Valley, CA, United States
02.2018 - 05.2018
-Lifts/carries materials and performs other duties involving the use of hand and power tools
-Duties also include but are not limited to digging trenches or ditches, backfill and compact and level earth
-Dig trenches up to 5 feet, backfill excavations, jackhammer asphalt/rock and compact and level earth to grade specifications using shovels, tampers and rakes
-Move pipe and associated tools and materials
-Clean up rubble and debris; perform other restoration such as blacktop and landscape
-Perform technical construction and repair on major utility pipelines
-Signal equipment operators to facilitate alignment, movement and adjustment of machinery, equipment and materials
Special education classroom assistant/custodian/campus security
Cajon Valley Union School District
El Cajon, CA, United States
07.2014 - 02.2018
-Tutor individual and small groups of special education students in academic subjects, physical education, basic living skills and other assigned instructional areas
-Provide support and assistance to a teacher in implementing IEP objectives for individual students
-Provide medically related assistance to students with special physical needs
-Answer questions and assist students in a variety of academic subjects
-Maintain up-to-date CPR and first aid certificates
-Utilize behavior management techniques according to established guidelines
-Maintain confidentiality
-Communicate effectively with students, staff and parents
-Establish rapport with physically, emotionally and learning disabled students
-Instruct and assist special education students and small groups in academic activities, basic living skills and other learning activities using a variety of alternative programs under the direction of the teacher, applying and refining skills learned as a Special Education Classroom Assistant Trainee
-Assist the teacher in modifying curriculum and instruction to meet the special needs of individual students
-Assist in administering academic assessment tests; work with classroom teachers and other instructional personnel in assisting special education students mainstreamed in a regular classroom; assist special education students in regular education classrooms as assigned
-Assist in organization and preparation of instructional materials; correct student work; record appropriate data
-Assist teachers with supervision of pupils in the classroom and on the playground; participate in physical education activities and swimming as assigned; assist students in getting on and off school buses
-Supervise students in the absence of the teacher; use behavior management skills in implementing behavioral strategies; take children on community vocational training trips
-Lift and assist students in the use of wheelchairs, classroom and playground equipment, bathrooms and other school facilities
Education
N/A - Criminal Justice
Grossmont College
El Cajon, CA
Skills
Passenger screening
Surveillance monitoring
Responding to emergencies
Hazardous materials handling
Security screening
Access control
Threat assessment
Policy enforcement
New employee training
Emergency preparedness
Handling sensitive information
Mentoring new hires
Imaging technology
Customer service and assistance
Operating security equipment
Integrity and honesty
Customer relations skills
Behavioral observations
Stress tolerance
Team development
De-escalation techniques
Threat management
Languages
Spanish
Native or Bilingual
Timeline
Lead Transportation Security Officer
Transportation Security Administration
05.2022 - Current
On-the-Job Coach
Transportation Security Administration
01.2021 - Current
Transportation Security Officer
Transportation Security Administration
06.2019 - Current
Underground Technician
Quality General Engineering
02.2018 - 05.2018
Special education classroom assistant/custodian/campus security
Lead Transportation Security Officer at Transportation Security AdministrationLead Transportation Security Officer at Transportation Security Administration
Lead Transportation Security Officer at Department Of Homeland Security, TSALead Transportation Security Officer at Department Of Homeland Security, TSA