Ivan Leal
Vallejo,CA
Summary
Bilingual relationship banker with managerial background. Prior experience in recruiting, training, and coaching associates in luxury retail. Duties within Financial Center entail executing risk management, administration, conflict resolution, and accurate documentation to maintain operational standards while working in a fast-paced, client focused environment.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Relationship Banker
Bank of America
Napa, California
04.2024 - Current
- Ranked among top 5% of Relationship Bankers in NorCal Northern Nevada Region, achieving 122% of PRT performance goals through high volume account openings, credit card acquisitions, specialist referrals, and lending solutions
- Achieved 93% quarterly average in Client Engagement score based on positive feedback surveys, demonstrating commitment to exceptional client experience
Assistant Manager
Sunglass Hut at Macy's
Fairfield, CA
02.2023 - 03.2024
- Spearheaded localized recruiting efforts, sourcing and selecting high-caliber sales associates, reducing time to hire by 17% and upholding luxury brand standards
- Balanced corporate regulations with adaptive sales strategies, ensuring 100% compliance on store audits and exceeding monthly KPIs by 23%
- Managed end-to-end onboarding for new hires, reducing time-to-productivity by 3 weeks compared to company average
Education
Bachelor of Arts - Public Relations
Sacramento State
Sacramento, CA12-2023
Skills
- Recruitment
- Employee onboarding
- Compliance & Risk Management
- Team Leader
- Bilingual in Spanish
- Public Speaking
- Conflict Resolution
- Interpersonal Communication
Certification
- Human Resources Certification Institute PHR (In Progress)
- Visualization: Excel (Pivot Table and Vlookup)
Timeline
Relationship Banker
Bank of America
04.2024 - Current
Assistant Manager
Sunglass Hut at Macy's
02.2023 - 03.2024
Bachelor of Arts - Public Relations
Sacramento State