Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ivan Marrero

West Palm Beach

Summary

Dynamic and detail-oriented professional with extensive experience at Totalmd, excelling in patient records oversight and insurance precertification. Proven ability to enhance referral processes and foster strong relationships with healthcare providers. Adept at managing caseloads while ensuring compliance with HIPAA regulations, delivering exceptional patient support and operational efficiency.

Overview

4
4
years of professional experience

Work History

Referral Coordinator

Totalmd
10.2024 - Current
  • Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
  • Developed and maintained strong working relationship with referral sources to streamline processing.
  • Monitored referrals to foster timely completion and followed up with physicians to facilitate.
  • Responded to patient inquiries to offer timely updates regarding referral status.
  • Assisted with completion of referral forms and verified data accuracy and completion

Medical Assistant

Totalmd
03.2023 - Current
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collected and documented patient medical information such as blood pressure and weight.

MRI Receptionist

Totalmd
12.2021 - 03.2023
  • Helped patients complete necessary medical forms and documentation.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Supported office staff and operational requirements with administrative tasks.
  • Obtained prior authorization from insurance companies to ensure timely payment.

Education

Associate of Arts - General Studies

Palm Beach State College
Lake Worth, FL
08-2019

Skills

  • Patient records oversight
  • Multi-line telephone operation
  • Notetaking and documentation
  • Insurance precertification processes
  • Caseload management
  • Medical terminology knowledge
  • HIPAA regulations
  • Scheduling software
  • Data entry proficiency

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Referral Coordinator

Totalmd
10.2024 - Current

Medical Assistant

Totalmd
03.2023 - Current

MRI Receptionist

Totalmd
12.2021 - 03.2023

Associate of Arts - General Studies

Palm Beach State College

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