Ivan Martin
Floor & Decor
Miramar,Florida
2
Languages
10
years of professional experience
Dynamic sales professional with over 10 years of experience at Home Depot, excelling in customer service and inventory management. Proven ability to train associates and implement process improvements, enhancing operational efficiency. Skilled in cash register operation and adept at multi-tasking in fast-paced environments, consistently achieving sales targets.
Multiple years of experience in machinery including Forklift, Electric Palletjack, Reach Truck, Ballymore, Orderpicker.
Work History
Assistant Department Manager
6 Months- Led daily operations to ensure optimal store performance and customer satisfaction.
- Trained and mentored new team members on product knowledge and customer service standards.
- Developed and implemented inventory management strategies to enhance stock accuracy.
- Collaborated with cross-functional teams to execute promotional events and merchandising displays.
Sales Associate
3 Months- Provided exceptional customer service, addressing inquiries and resolving concerns efficiently.
- Assisted in maintaining store cleanliness and organization to enhance shopping experience.
- Operated point-of-sale systems accurately, processing transactions promptly.
- Stocked shelves with merchandise, ensuring product availability and proper presentation.
- Collaborated with team members to achieve daily sales targets and improve store operations.
- Participated in inventory management, assisting in stock counts and replenishment processes.
- Adapted quickly to new procedures and policies, demonstrating flexibility in fast-paced environment.
Department Supervisor
1 Year 8 Months- Supervised daily operations to ensure compliance with safety standards and efficient workflow.
- Trained new associates on product knowledge and customer service best practices.
- Coordinated inventory management processes to maintain optimal stock levels.
- Assisted in implementing merchandising strategies to enhance store presentation.
Flooring Associate
3 Years 10 Months- Assisted customers in selecting appropriate flooring materials based on project needs and preferences.
- Demonstrated installation techniques for various flooring types to enhance customer understanding and satisfaction.
- Coordinated inventory management, ensuring accurate stock levels of flooring products on the sales floor.
- Trained new associates on product knowledge, installation methods, and customer service best practices.
Freight Team Associate
3 Years 10 Months- Coordinated freight team operations to ensure timely and accurate product deliveries.
- Managed inventory levels, reducing stock discrepancies through diligent tracking and organization.
- Trained new associates on safety protocols and operational procedures to enhance workplace efficiency.
- Implemented process improvements that streamlined freight handling and reduced turnaround time.
Education
Associate of Arts - Physical Therapy Assistant
Skills
Customer service
Multi-tasking strength
Money handling
Flexible schedule
Cash register operation
Stocking and receiving
Inventory tracking
10+ years Forklift experience
10+ years Reach/EPJ/Ballymore/Order Picker experience
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Department Manager
Floor & Decor
02.2026 - CurrentRead More
Sales Associate
Aldi
10.2025 - 01.2026Read More
Department Supervisor
Home Depot
12.2023 - 08.2025Read More
Flooring Associate
Home Depot
01.2020 - 11.2023Read More
Freight Team Associate
Home Depot
03.2016 - 01.2020Read More
Florida National University
Associate of Arts from Physical Therapy Assistant
Read More