Ivan Martinez
Provo,UT
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
4
4
years of professional experience
Work History
D2D Sales Representative
Flo Energy
05.2023 - 09.2023
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Negotiated contracts with clients and developed relationships with key personnel.
- Developed and delivered engaging sales presentations to convey product benefits.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Developed strong rapport with customers and created positive impression of business.
Sales Consultant
Vivint
01.2022 - 05.2023
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Closed deals over the phone to increase number of sales on month.
- Focused on providing information and walk customers through the product in order to meet goals.
Data Analyst and Sales Representative
Ollie Sports
05.2019 - 09.2019
- Participated in requirements meetings to understand business needs.
- Used data to present to teams, coaches, and players.
- Understood the requirements for great data and helped customers see value in the product.
Education
No Degree - Business Management
Brigham Young University
Provo, UT05.2026
Skills
- Prospecting Skills
- Onsite Product Demonstrations
- Sales Expertise
- Qualified Lead Generation
- Persuasive Negotiations
- Training and Development
- Consulting with Customers
Accomplishments
Achieved being among the top 10 of representatives in the company in the D2D industry with the company Flo Energy.
Languages
Spanish
Native or Bilingual
Timeline
D2D Sales Representative
Flo Energy
05.2023 - 09.2023
Sales Consultant
Vivint
01.2022 - 05.2023
Data Analyst and Sales Representative
Ollie Sports
05.2019 - 09.2019
No Degree - Business Management
Brigham Young University
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