Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ivan McCall

Newark,NJ

Summary

Dynamic and reliable server with extensive experience at Joe's Crab Shack, excelling in customer service and inventory management. Proven ability to enhance guest experiences through effective communication and attention to detail, while supporting bartending operations and ensuring a well-stocked bar. Recognized for consistently delivering high-quality service in fast-paced environments.

Overview

12
12
years of professional experience

Work History

Sever/Barback

Rockwell Republic
Grand Rapids, MI
07.2021 - 01.2024
  • Prepared garnishes for drinks, following specific recipes and presentation standards.
  • Greeted guests with friendliness and professionalism.
  • Provided excellent customer service while interacting with guests in a friendly manner.
  • Effectively multitasked within fast-paced environment.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Restocked bar with necessary supplies, including liquor, beer, wine, and mixers.

Server/Trainer

Joes Crab Shack
Kissimmee, FL
03.2012 - 06.2021
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Monitored dining room for cleanliness and proper set-up at all times.

Education

Bartending Certificate -

Shake And Pour
Bloomfield, NJ
03-2025

Skills

  • Inventory management
  • Customer service
  • Point of sale systems
  • Attention to detail
  • Effective communication
  • Problem solving
  • Fast-paced environment
  • Bartender support
  • Basic mixology
  • Ice and keg replenishment
  • Tip handling
  • Reliability

Languages

Spanish
Professional

Timeline

Sever/Barback

Rockwell Republic
07.2021 - 01.2024

Server/Trainer

Joes Crab Shack
03.2012 - 06.2021

Bartending Certificate -

Shake And Pour
Ivan McCall