Ivan Merka
Kirbyville,TX
Overview
19
19
years of professional experience
Work History
Licensed Optician
Costco Wholesale Corp
Bozeman, MT
12.2024 - 08.2026
- Conducted comprehensive vision tests using advanced optical equipment to ensure accurate prescriptions.
- Educated customers on lens options, coatings, and frame styles to enhance their purchasing experience.
- Provided exceptional customer service while assisting members with eyewear selection and fitting.
- Managed inventory of eyewear products, ensuring optimal stock levels and organization for efficiency.
- Trained junior opticians on best practices in fitting techniques and customer engagement strategies.
- Collaborated with healthcare providers to address patient needs and ensure seamless referral processes.
Licensed Optician
Costco Wholesale
Bozeman, Montana
08.2015 - 05.2024
- Coordinated with insurance providers to verify coverage, ensuring members and patients received accurate claim submissions.
- Contributed to a positive work environment by collaborating effectively with team members and demonstrating strong problem-solving abilities.
- Built rapport with members through attentive listening and genuine concern for their needs.
- Performed lensometer measurements to guarantee accurate prescription lenses were dispensed to patients, improving service quality.
Food and beverage Manager
Xanterra Parks and Resorts
Yellowstone National Park, Wyoming
05.2007 - 03.2013
- Customer service-focused hospitality Beverage Manager with strong expertise in multiple different varieties of restaurants bars and hotels. Built a career of more than 10 years of experience contributing to the success and growth of multiple different facilities within Yellowstone National Park and prior. Highly skilled in managing employees through entire hiring, training and scheduling process.
Education
High school or equivalent - General
Kirbyville High School
Kirbyville05-2003
General
Angelina junior College
Jasper, TX05-2005
Skills
- Scheduling - 5 years
- Product quality Control - 10 years
- Cost Control - 5 years
- Menu Development - 3 years
- Wine and Beer Pairing - 3 years
- Inventory Control - 5 years
- Customer Service - 10 years
- Optical Measurements - 5 years
- HIPPA Complianced - 4 years
Timeline
Licensed Optician
Costco Wholesale Corp
12.2024 - 08.2026
Licensed Optician
Costco Wholesale
08.2015 - 05.2024
Food and beverage Manager
Xanterra Parks and Resorts
05.2007 - 03.2013
General
Angelina junior College
High school or equivalent - General
Kirbyville High School