Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ivan Orantes

Irving,TX

Summary

Driven professional with a proven track record at Wash Masters Car Wash, enhancing customer satisfaction and streamlining operations. Expert in money handling and operations management, I excel in fostering team motivation and leveraging product knowledge for sales growth. Skilled in customer relations, I consistently achieve and surpass targets through strategic planning and excellent communication. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Assistant Manager

Wash Masters Car Wash
06.2023 - Current
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.

Warehouse Forklift Operator

Solid Logistics TX LLC
05.2022 - 05.2023
  • Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
  • Optimized warehouse space utilization by effectively stacking pallets using a forklift, maximizing storage capacity without sacrificing accessibility or safety.
  • Reduced product damage by performing routine forklift maintenance and safety checks.
  • Participated in regular safety meetings, staying up-to-date on best practices in regards to safe and efficient operation of a warehouse forklift.
  • Safeguarded quality of products stored in the warehouse by ensuring proper stacking techniques and adherence to weight restrictions while operating a forklift.
  • Manually counted Number of picked and packaged orders for any loss.
  • Transported goods between warehouse locations according to shipment and storage needs.

Car Wash Attendant

Shine Express Car Wash
01.2018 - 01.2021
  • Enhanced customer satisfaction by delivering efficient and thorough car wash services.
  • Adhered to all safety protocols, reducing the risk of accidents and injuries on site.
  • Cleaned and polished vehicle interiors and exteriors to high standards.
  • Removed dirt and debris from vehicle and equipment interiors.
  • Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
  • Polished windows and mirrors of vehicles and equipment.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Used specialized cleaning products to remove stains from interior and exterior surfaces.

Education

High School Diploma -

Jean Masseiu Academy
Arlington, TX

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Operations Management
  • Strategic Planning
  • Sales Reporting
  • Customer Service
  • Excellent Communication
  • Written Communication

Languages

Spanish
Native or Bilingual

Timeline

Assistant Manager

Wash Masters Car Wash
06.2023 - Current

Warehouse Forklift Operator

Solid Logistics TX LLC
05.2022 - 05.2023

Car Wash Attendant

Shine Express Car Wash
01.2018 - 01.2021

High School Diploma -

Jean Masseiu Academy

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Ivan Orantes