Ivan Patino
South Jordan,UT
Summary
Enthusiastic Associate willing to take on any task to help organization's mission succeed. Pleasant, hardworking, and reliable with great interpersonal skills.
Overview
7
7
years of professional experience
Work History
Fulfillment Associate
Amazon
Salt Lake City, UT
11.2018 - Current
- Followed procedures at all times for personal and team safety.
- Received and reviewed new orders, located requested merchandise and promptly initiated processing.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Prepared and organized envelopes, packages, containers and pallets with correct merchandise counts.
- Cross-trained new associates on picking and filling orders for warehouse products.
- Maintained compliance with company safety policies and called violations to attention of management.
- Picked and packed order items.
- Maintained and operated over 100 + floor robots.
Customer Service Representative
Cabela's
Salt Lake City, UT
09.2016 - 11.2018
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Handled over 100+ phone calls per day.
Oilfield Laborer
JD King Construction
Midland, TX
10.2014 - 06.2016
- Attended all safety meetings and utilized techniques learned to avoid mishaps on job.
- Listened carefully to supervisors to understand directions and then carried out all work responsibilities efficiently.
- Performed manual operating and maintenance duties in compliance with company quality standards.
- Used 50 +hand and power tools safely and efficiently, following all manufacturer and company directions.
- Installed and repaired pipes, valves and pumps when on job sites.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Worked on multiple Multi-Million Dollar jobs, leaving clients extremely satisfied.
Education
Certificate of Completion - Sound Engineering
Salt Lake DJ & Production
Salt Lake City, UT05.2017
High School Diploma -
Franklin County High School
Preston, ID05.2013
Skills
- Motivated Team Player
- Attention to Detail
- Decision Making
- Staff Training
- Problem Solving
- Friendly and Enthusiastic
- Honesty and Integrity
- Quick Learner
- Active Listening
- Equipment Operation and Monitoring
- Data Entry and Database Skills
- Customer Service
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Fulfillment Associate
Amazon
11.2018 - Current
Customer Service Representative
Cabela's
09.2016 - 11.2018
Oilfield Laborer
JD King Construction
10.2014 - 06.2016
Certificate of Completion - Sound Engineering
Salt Lake DJ & Production
High School Diploma -
Franklin County High School