Ivan Plantillas
La Puente,CA
Summary
Dynamic professional with a proven track record at Bentley and Home Depot , enhancing customer satisfaction through strategic issue resolution and exceptional service. Adept in time management and communication, I excel in fast-paced environments, consistently optimizing processes and fostering strong stakeholder relationships. Skilled in inventory management, I am committed to delivering results and driving engagement. Always willing to learn new skills.
Overview
2
2
years of professional experience
Work History
Amazon Associate
Amazon
12.2024 - 05.2025
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Bentley Mills
File Clerk
08.2024 - 04.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Great at file work
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
Home Depot
Retail Merchandising Services Inc.
03.2023 - 08.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Customer service associate and construction department associate
Education
- Finance
Rio Hondo College
Whittier, CADiploma -
Los Altos High School
Hacienda Heights, CA05.2022
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Retail skills
- Fast pace
- Friendly
- Communication
Languages
Spanish
Native or Bilingual
Timeline
Amazon Associate
Amazon
12.2024 - 05.2025
Bentley Mills
File Clerk
08.2024 - 04.2025
Home Depot
Retail Merchandising Services Inc.
03.2023 - 08.2024
- Finance
Rio Hondo College
Diploma -
Los Altos High School
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