Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hobbies and Interests
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Ivan Rodriguez

Reno

Summary

Dynamic and results-driven professional with experience at McDonald's, excelling in customer service and teamwork. Proven ability to enhance customer satisfaction through efficient order handling and effective communication. Skilled in multitasking, and consistently meeting production targets while maintaining high quality standards in fast-paced environments. Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.

Professional with experience in food service industry, prepared for this role. Strong focus on team collaboration, flexibility, and achieving results. Reliable in fast-paced environments, skilled in communication, multitasking, and customer service. Known for maintaining high standards and adapting to changing needs effortlessly.

Overview

4
4
years of professional experience

Work History

Food Runner

Family Barn - Martis Camp
06.2025 - 08.2025
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Increased customer satisfaction with quick and courteous food delivery.

Crew Member

McDonald's
09.2024 - 03.2025
  • Worked front counter, drive-thru and other areas.
  • Took orders and prepared meals.
  • Became familiar with products to answer questions and make suggestions.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.

Bread Packer

Truckee Sourdough Company
06.2021 - 06.2024
  • Upheld quality standards by conducting regular checks on packed products for consistency and appearance.
  • Assisted in meeting production targets through diligent packing of bread items as per established schedules.
  • Ensured compliance with regulatory requirements related to food handling and packaging procedures, safeguarding against potential health hazards or penalties from governing bodies.
  • Demonstrated commitment to teamwork and collaboration, enabling the bakery's packing team to consistently meet or exceed established goals.
  • Proved successful working within tight deadlines and a fast-paced environment.

Education

High School Diploma -

Sierra High School
Truckee, CA

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Taking orders
  • Customer engagement
  • Problem-solving

Languages

English - Native or Bilingual
Spanish - Native or Bilingual

Timeline

Food Runner

Family Barn - Martis Camp
06.2025 - 08.2025

Crew Member

McDonald's
09.2024 - 03.2025

Bread Packer

Truckee Sourdough Company
06.2021 - 06.2024

High School Diploma -

Sierra High School

Hobbies and Interests

Music, Reading, Fashion and Style, Personal Development and Self-Improvement, Swimming