Ivan Skurikhin
New York,NY
Summary
Dependable Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
05.2023 - 08.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Listened carefully to customer requests, created personalized, delicious beverages, which improved sales.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Server
Boudin Bakery
05.2022 - 09.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Restaurant-server
Tavernetta
11.2020 - 12.2021
- Served food and beverages promptly with focused attention to customer needs.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Education
Bachelor of Science - Applied Mathematics
Odessa National University By Mechnikow
Odessa, Ukraine07.2024
High School Diploma -
Odesa Specialized School No. 59 of I-III Levels
Odessa, Ukraine07.2020
Skills
- Guest Satisfaction
- Guest Inquiries
- Communications Strategies
- Excellent Math Skills
- Soft Selling
- Resolving Complaints
- Billing and Payment Processing
- Adaptable and Flexible
- Menu Memorization
- Team Player
Languages
English
Full Professional
Russian
Native or Bilingual
French
Professional Working
Polish
Full Professional
Availability
Monday - Sunday 2PM - 12AM
Timeline
Barista
Starbucks
05.2023 - 08.2023
Server
Boudin Bakery
05.2022 - 09.2022
Restaurant-server
Tavernetta
11.2020 - 12.2021
Bachelor of Science - Applied Mathematics
Odessa National University By Mechnikow
High School Diploma -
Odesa Specialized School No. 59 of I-III Levels
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