Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ivan Trejo

Eagle Pass

Summary

Dynamic and results-driven professional with extensive experience at Walmart, excelling in customer service and team leadership. Proven ability to reduce turnover through motivational skills and effective training. Expertise in warehouse organization and policy enforcement, fostering a positive work environment while optimizing operational efficiency.

Overview

9
9
years of professional experience

Work History

Overnight Manager

Walmart
07.2024 - Current
  • Maintained a clean and organized store environment by implementing strict cleaning schedules and protocols for the overnight team.
  • Collaborated with daytime management to ensure seamless transition between shifts, maintaining consistency in daily operations.
  • Reduced employee turnover through effective communication, training, and mentorship of staff members.
  • Improved customer satisfaction by addressing concerns promptly, providing exceptional service.

Stocking Team Lead

Walmart
01.2018 - 07.2024
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.

CAP 2 Supervisor

Walmart
04.2016 - 01.2018
  • Ensured compliance with company policies by training employees on safety guidelines, ethical practices, and legal requirements relevant to their roles.
  • Optimized productivity by closely monitoring employee performance and providing constructive feedback.
  • Collaborated with other departments to facilitate seamless workflow transitions across various store functions for improved overall operational efficiency.
  • Established strong relationships with vendors for efficient supply chain management, timely deliveries, and streamlined stocking procedures.

Education

Mechatronic Engineering -

Universidad Tecnologica De El Norte De Coahuila
Piedras Negras
08-2014

Skills

  • Motivational skills
  • Policy enforcement
  • Sales strategies
  • Customer service
  • Warehouse organization
  • Time management expertise

Timeline

Overnight Manager

Walmart
07.2024 - Current

Stocking Team Lead

Walmart
01.2018 - 07.2024

CAP 2 Supervisor

Walmart
04.2016 - 01.2018

Mechatronic Engineering -

Universidad Tecnologica De El Norte De Coahuila

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