Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Ivana Askew

Ivana Askew

Temple Hills

Summary

Certified Phlebotomist with extensive experience in venipuncture, capillary draws, and specimen collection in outpatient settings. Skilled in delivering compassionate, efficient care while maintaining professionalism in high-volume environments. Proficient in EMR systems, patient communication, and resolving concerns with discretion. Committed to quality standards and contributing to a positive, team-oriented clinic experience.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Phlebotomist

Children's National
12.2023 - Current
  • Organized daily work based on collection priority.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Verified proper storage and transportation of specimens to laboratories.
  • Developed and implemented strategies to improve phlebotomy processes.
  • Monitored supply levels and placed orders for laboratory supplies.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.

Phlebotomist

Federal City Recovery Center
08.2023 - 01.2024
  • Maintained a high level of accuracy in venipuncture's
  • Performed laboratory test to assist physicians in diagnosis
  • Reduced contamination risk by strictly adhering to infection control protocols and maintaining a clean work environment in between patients

Phlebotomist

Labcorp
04.2023 - 11.2023
  • Led a team of phlebotomist within four month of being with company
  • Followed established safety protocols and standards to minimize risk of infection and injury.
  • Trained phlebotomist and assisted with any hard sticks and test questions
  • Enhanced pharmacy workflow by assisting pharmacist with medication dispensing, labeling, and packaging. Developed and implemented improvements to pharmacy organization system.
  • Managed opening and closing duties.
  • Monitored ordering of pharmacy medication to maintain streamlined inventory and low overhead.

Pharmacy Technician

Plus Pharmacy
01.2021 - 07.2023
  • Managed opening and closing duties for pharmacy
  • Monitored ordering of pharmacy medication stock to maintain streamline inventory and low overhead
  • Enhanced pharmacy workflow by assisting pharmacist with medication dispensing, labeling, packaging, delivery
  • Collected co-payments or full payments from customers.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.

Education

High School Diploma -

Crossland High School
Camp Springs, MD
05-2014

Skills

  • Cross-functional team leader
  • Customer Service
  • Data entry
  • Venipuncture
  • Prioritization and scheduling
  • HIPPA compliance
  • Medical records handling
  • Patient confidentiality
  • Medical office administration
  • Staff management
  • Regulatory adherence
  • Patient support

Certification

  • PT - Phlebotomy Technician

Timeline

Phlebotomist

Children's National
12.2023 - Current

Phlebotomist

Federal City Recovery Center
08.2023 - 01.2024

Phlebotomist

Labcorp
04.2023 - 11.2023

Pharmacy Technician

Plus Pharmacy
01.2021 - 07.2023

High School Diploma -

Crossland High School

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