Ivana Mezon
Garfield
Summary
Highly motivated employee with a strong desire to take on new challenges. Demonstrates a strong work ethic, adaptability, and exceptional interpersonal skills. Able to work independently and quickly learn new skills. Responsible and motivated student eager to apply academic knowledge in the workplace. Offers strong technical proficiency with software and applications, the ability to handle challenging tasks, and excellent time management skills.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Customer Service Cashier
Amazon Fresh
Lodi
2025.09 - 2026.03
- Processed customer transactions efficiently at busy counter.
- Collaborated with team members to ensure smooth operations during peak hours.
- Resolved customer inquiries and complaints with professionalism and care.
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Processed credit card, EBT, and gift cards payments in electronic computer systems.
- Maintained cleanliness and organization of checkout area daily.
Backup Quality Control
Johnmacys Cheesestick
Garfield
2023.07 - 2025.08
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Completed day-to-day duties accurately and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products.
- Examined products quality.
Customer Service Cashier
Los Delgines Bakery
Dominican Republic
2020.07 - 2023.05
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Received payment by cash, and credit cards.
- Provided excellent customer service by helping customers locate items they were looking for.
- Greeted customers and provided friendly customer service.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
Education
Associate of Science - Medical Office Assistant
Bergen Community College
Paramus, NJ 2024.09 - 2026.04
English-as-a-Second-Language Education -
Bergen Community College
Paramus, NJHigh School Diploma -
Polictenico Braulio Paulino
Dominican RepublicSkills
- Team collaboration
- Quality control
- Problem resolution
- Time management
- Task prioritization
- Attention to detail
- Customer service
- Cash register operation
- POS system operation
- Cash management
- Reliability and punctuality
- Refund handling
- Gift Cards Handling
- Data entry
References
Debbie Negrillo, (908) 296-8607
Bilingual
- English and Spanish
Timeline
Customer Service Cashier
Amazon Fresh
2025.09 - 2026.03
Associate of Science - Medical Office Assistant
Bergen Community College
2024.09 - 2026.04
Backup Quality Control
Johnmacys Cheesestick
2023.07 - 2025.08
Customer Service Cashier
Los Delgines Bakery
2020.07 - 2023.05
English-as-a-Second-Language Education -
Bergen Community College
High School Diploma -
Polictenico Braulio Paulino