Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ivana Smith

USA

Summary

Accounting Manager with extensive expertise in managing business office functions, including bookkeeping, budgeting, payroll, and financial reporting. Proven ability to enhance organizational efficiency and ensure financial accuracy through strong analytical and leadership skills. Experienced in optimizing office procedures and overseeing operations in high-pressure environments. Committed to supporting business growth and streamlining processes for improved performance.

Overview

24
24
years of professional experience

Work History

Service Provider

Consumer Direct Care Network
Gig Harbor, WA
02.2021 - 04.2025
  • Supported clients with daily living activities based on individual needs and care plans.
  • Monitored health and safety by observing changes in clients' physical or mental conditions.
  • Maintained detailed documentation of care provided, noting condition changes and routines.
  • Facilitated open communication with family members and healthcare professionals regarding client status.
  • Collaborated with healthcare professionals to improve client's care plans.

Accounting Manager

Fixed Equipment Reliability, LLC
Houston, TX
08.2008 - 08.2019
  • Oversaw daily accounting operations, managing general ledger, journal entries, and account reconciliations for accurate financial records.
  • Managed payroll processing, ensuring compliance with tax regulations and administering employee benefits and deductions.
  • Prepared and filed sales tax and business tax returns, coordinating with external accountants for compliance.
  • Handled accounts payable and receivable by managing invoicing, collections, vendor payments, and aging report monitoring.
  • Implemented internal controls to ensure audit readiness and collaborated with auditors during internal and external reviews.
  • Maintained accounting systems like QuickBooks, ensuring data accuracy and performing system updates as necessary.

Executive Assistant to VP of Sales & Tax Processor

Ernst & Young, LLC
Denver, CO
03.2007 - 03.2008
  • Ensured accuracy and timeliness in preparation and distribution of business tax returns, letters, notices, and other correspondence.
  • Managed executive calendars and scheduled appointments for senior leadership.
  • Facilitated communication between departments to ensure project alignment and efficiency.

Executive Assistant to Director of Customer Financial Operations

BMC Software, Inc.
Houston, TX
10.2004 - 01.2007
  • Established internal project deadlines to ensure timely completion of multiple priorities.
  • Developed and managed Order Services Employee Recognition Program, enhancing team motivation.
  • Oversaw new hire processes, collaborating with HR for position creation and onboarding.
  • Served as primary contact for Disaster Recovery Initiative, promoting organizational preparedness.
  • Managed Electronic Business Customers database as E-Biz Account Administrator.
  • Centralized coordination of Product Change Global Notifications, earning corporate recognition.
  • Coordinated executive schedules and meetings for senior leadership at BMC Software.
  • Organized travel arrangements for domestic and international trips.

Executive Assistant to Director of Tax

BMC Software, Inc.
Houston, TX
12.2002 - 10.2004
  • Provided direct support to Director of Tax and Tax Department through effective calendar management and payment processing.
  • Oversaw professional fees, licenses, and expense reports while ensuring compliance with travel policies.
  • Monitored cost centers to maintain budgetary control across departmental operations.
  • Developed custom Tax Repository software application to streamline operations and enhance efficiency.
  • Implemented comprehensive Records Management Policy using internal resources for accurate record maintenance.
  • Designed and managed Tax Administration website to centralize access to key resources and improve internal communication.
  • Achieved significant improvements in departmental efficiency, resulting in cost savings of hundreds of thousands of dollars.

Accounts Payable Administrator

BMC Software, Inc.
Houston, WA
01.2001 - 12.2002
  • Oversaw invoice processing for high-volume computer account, ensuring accuracy, timely payment, and compliance with company policies.

Education

Certification - Project Management Course

American Management Association
New York, NY
01.2007

Professional - Best Practices for Executive Assistants

Skill Path Seminar
Houston, TX
06.2004

High School Diploma -

Evergreen High School
White Center, WA
06.2000

Skills

  • Problem solving
  • Effective communication
  • Organizational skills
  • Customer service
  • Project management
  • Office management
  • Client relations
  • Process improvement
  • Relationship building
  • Employee supervision
  • Clear oral/written communication
  • Policy development
  • Scheduling and calendar management
  • Compliance monitoring
  • Policy enforcement
  • Database management
  • AR/AP
  • Payroll
  • Microsoft Word, Excel, PP, Access, Email, Calendar

Timeline

Service Provider

Consumer Direct Care Network
02.2021 - 04.2025

Accounting Manager

Fixed Equipment Reliability, LLC
08.2008 - 08.2019

Executive Assistant to VP of Sales & Tax Processor

Ernst & Young, LLC
03.2007 - 03.2008

Executive Assistant to Director of Customer Financial Operations

BMC Software, Inc.
10.2004 - 01.2007

Executive Assistant to Director of Tax

BMC Software, Inc.
12.2002 - 10.2004

Accounts Payable Administrator

BMC Software, Inc.
01.2001 - 12.2002

Certification - Project Management Course

American Management Association

Professional - Best Practices for Executive Assistants

Skill Path Seminar

High School Diploma -

Evergreen High School

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Ivana Smith