Ivanna Alas
TD Bank
Manchester,NH
1
Language
8
years of professional experience
People-focused banking leader skilled in developing talent, coaching managers, and driving business results. Leads with emotional intelligence, builds strong relationships, and fosters a culture of collaboration, accountability, and exceptional client service.
Work History
Store Manager
4 Months- Business Growth: Drive business growth & profitability by developing strategic plans to increase deposits, lending, revenue & client relationship growth while managing expenses & achieving performance targets.
- People Management: Lead, coach, & develop high performing teams through talent acquisition, performance management, employee development & accountability for business results..
- Build Alliances: Build strategic partnerships across retail, small business, commercial & wealth to expand market opportunities, strengthen referral network and deliver exceptional client experience.
Branch Manager
3 Years 3 Months- Multi-Branch Leadership & Performance: Successfully led three branch locations over a seven-month period, driving consistent execution, strengthening team performance, and delivering year-over-year improvement across every location.
- Regional Leadership & Manager Development: Assumed expanded leadership responsibilities in the Regional Manager’s absence, providing guidance, training, and oversight to a team of 12 managers to support operational consistency, leadership development, and performance accountability.
- Leadership Development & Market Engagement: Served on the Market Board Committee, overseeing training initiatives, professional development, and workshops designed to strengthen branch managers’ leadership effectiveness and enhance banker performance.
- Strategic Business Partnerships: Established and maintained strong cross-functional partnerships with Business Banking, Wealth Management, Strategy, and Human Resources to support business growth, improve collaboration, address employee needs, and deliver comprehensive customer solutions.
- Community Engagement & Business Development: Cultivated community partnerships and expanded professional networks to strengthen market presence, deepen relationships, and identify opportunities for business development and long-term growth.
- Performance Management & Accountability: Drove year-over-year performance improvements across all assigned locations by reinforcing strategic priorities, promoting accountability, and supporting teams in achieving business objectives.
- Coaching & Organizational Development: Fostered a culture of continuous learning, employee engagement, and performance excellence by coaching colleagues, developing emerging leaders, and equipping teams with the tools and resources needed to succeed.
Branch Manager
4 Years 1 Month- Business Growth & Sales Strategy: Drive branch sales performance and business growth by coaching teams to achieve organizational goals, identifying opportunities to expand products and services, and building strategic community and business partnerships.
- Operational Excellence & Risk Management: Oversee branch operations, regulatory compliance, safety and security, budget management, and profitability while maintaining operational standards and accountability.
- Member Experience & Relationship Management: Champion exceptional member experiences by resolving complex inquiries and escalations across multiple service channels, strengthening relationships, and ensuring consistent, high-quality service delivery.
- Leadership & Performance Management: Lead and develop employees through coaching, performance evaluations, and accountability practices while fostering a servant-leadership culture, optimizing workforce management, and providing operational support across branch locations as needed.
Education
Bachelor of Science - Business And Managerial Economics
Skills
Business Growth & Performance Management
Multi-Location Leadership
Strategic Execution & Operational Excellence
Leadership Coaching & Talent Development
Emotional Intelligence & Relationship Building
Sales Strategy
Languages
Spanish
Native or Bilingual
Timeline
Store Manager
TD Bank
06.2026 - CurrentRead More
Branch Manager
M&T Bank
02.2023 - 05.2026Read More
Branch Manager
USAlliance Financial Credit Union
01.2019 - 02.2023Read More
Northeastern University
Bachelor of Science from Business And Managerial Economics
Read More