ivanna berdugo

Updated employee files with new details such as changes in address or salary levels.

• Reviewed applications for experience and fit with posted positions.
• Pre-screened applicants and scheduled interviews with appropriate team members if needed. Assisted with background checks,drug testing and verification of licenses. Assisted with payroll functions

• Check in and check out patients take copay,balances,material balances
• Manage insurances
• Answer phone calls (multi lines)
• Make multiple appointments at the same time

• Verified applicant references and employment details.
• Scheduled and conducted Unlimited interviews each week.
• Maintained filing system of current, prospective and future positions. • Did background checks,and drug testing.

• Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
• Helped drive sales goals and achieve monthly quotas.
• Set up and explained new membership contracts.
         •dealt with payroll,computer programs such as microsoft,
• Submitted accurate monthly billings based on contract requirements.
• Managed inventory of roofing supplies and materials.

• Completed final move-out walk-throughs for tenants.
• Introduced and monitored effective lease renewal programs.
• Carefully screened applicants for tenancy.
• Verified that all customer complaints were handled promptly and appropriately.
• Maximized rental income while minimizing expenses through effective planning and control.
• Followed up on delinquent tenants and coordinated collection procedures.

I do both front and back office I intake calls,set up appointments, speak to attorneys on day do day basis. Send multiple emails out a day regarding patients. I scribe final notes for attorneys . Am the referral cordinator and send patients out for mri and orthopedic, do back office put people in therapies, intake new patients, take X-rays. Do daily notes for patients for Jackson location as well as lead staff into making sure they are doing their job and ensuring the office runs smoothly.