Ivanna Cabanilla
Long Island,NY
Overview
1
1
year of professional experience
Work History
Crew Member Manager
Chipotle
Baltimore, MD
07.2024 - 05.2025
- Trained new team members on operational procedures and customer service standards.
- Assisted in inventory management to ensure stock availability and organization.
- Collaborated with team to optimize shift scheduling based on peak hours.
- Processed payments accurately.
- Prepared morning meals to ensure sufficient supply for the entire day.
Back of House Worker
Chick-fil-A
Towson, MD
11.2024 - 02.2025
- Prepared food items according to Chick-fil-A standards for quality and presentation.
- Maintained cleanliness and organization of kitchen and food prep areas.
- Assisted team members in achieving operational efficiency during peak hours.
- Followed safety protocols to ensure compliance with health regulations.
Waitress
First Watch
Towson, MD
06.2025 - 09.2025
- Provided excellent customer service in fast-paced dining environment.
- Assisted with food preparation and maintained cleanliness standards.
- Managed multiple tables efficiently, ensuring timely order delivery.
- Collaborated with kitchen staff to accommodate special dietary requests.
Health Insurance Sales Agent
MRS Associates
New York, NY
10.2025 - Current
- Developed and maintained relationships with clients to understand health insurance needs.
- Educated clients on various health insurance plans and coverage options.
- Assisted clients in navigating the enrollment process for selected policies.
- Provided timely follow-up support to ensure customer satisfaction and retention.
Education
CSP BARISTA SKILLS- INTERMEDIATE -
Specialty Coffee Association
Miami, FL07.2025
CSP BARISTA SKILLS-FOUNDATION -
Specialty Coffee Association
Miami, FL07.2025
High School Diploma -
Kevin Roberts
Guayaquil, EC 07.2022
Skills
- Cold calling
- Customer service
- Team training and development
- Lead prospecting
- Bilingual Spanish and English
- Cleanliness standards
- Imaginative thinking
- Multitasking and organization
Timeline
Health Insurance Sales Agent
MRS Associates
10.2025 - Current
Waitress
First Watch
06.2025 - 09.2025
Back of House Worker
Chick-fil-A
11.2024 - 02.2025
Crew Member Manager
Chipotle
07.2024 - 05.2025
CSP BARISTA SKILLS- INTERMEDIATE -
Specialty Coffee Association
CSP BARISTA SKILLS-FOUNDATION -
Specialty Coffee Association
High School Diploma -
Kevin Roberts