Ivayana Smith
Forest Park,GA
Summary
Dedicated server with exceptional customer service skills and a strong work ethic. Experienced in managing multiple tables and ensuring guest satisfaction while maintaining cleanliness and safety standards.
Overview
5
5
years of professional experience
Work History
Sever
Novaskye
Riverdale, GA
08.2022 - Current
- Provided exceptional customer service, ensuring a welcoming dining experience for guests.
- Collaborated with kitchen staff to facilitate timely food delivery and order accuracy.
- Trained new servers on menu knowledge, service standards, and operational procedures.
- Managed multiple tables efficiently during peak hours, maintaining high service quality.
- Developed strong relationships with repeat customers, contributing to increased patron loyalty.
Cashier
Andys Frozen Custard
Fayetteville, GA
02.2021 - 06.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of the work area to ensure a welcoming environment.
- Assisted in training new cashiers on operational procedures and customer service standards.
Education
High School Diploma -
Lovejoy
Hampton, GA01-2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Cleanliness standards
- Safe food handling
Timeline
Sever
Novaskye
08.2022 - Current
Cashier
Andys Frozen Custard
02.2021 - 06.2023
High School Diploma -
Lovejoy