Ivery Brown
Miami,FL
Summary
Experienced Respiratory Therapy Referrals Manager with over 20 years of expertise in respiratory care coordination, medical billing, data management, and compliance oversight. Skilled in managing referrals, generating reports, processing claims, and ensuring regulatory adherence across multiple programs and patient populations. Proven ability to lead departmental operations and collaborate with physicians, insurance providers, and health plans.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Respiratory Therapy Referrals Manager
Integrated Home Care Services
Miramar, FL
12.2015 - Current
- Referral & Intake Oversight Summary:
- Lead a team of ~15 respiratory professionals, managing daily operations and patient care.
- Handle intake and prescription processing for respiratory DME equipment, including oxygen and sleep therapy.
- Ensure timely equipment setup by verifying documentation and coordinating with physician offices.
- Maintain accurate referral logs and perform data entry into internal systems.
- Communicate with physicians and case managers to confirm orders and resolve issues.
- Monitor referral volume and generate reports to support planning and compliance.
- Monthly Program Management: Ventilator Program
- Oversee care for ~40 invasive and ~200 noninvasive ventilator patients.
- Generate and analyze monthly compliance reports detailing therapy settings, prescription status, and patient progress.
- Distribute reports to physicians and MD offices to ensure timely clinical updates and informed decision-making.
- Maintain accurate patient records and ensure all documentation meets regulatory and internal standards.
- Conduct ongoing in-services to train staff and reinforce compliance protocols and data accuracy.
- Neb Closet Program
- Coordinate statewide distribution of nebulizer compressor setups to multiple MD offices.
- Ensure bi-monthly equipment delivery and support for in-office patient visits.
- Track inventory, delivery schedules, and usage reports to maintain program efficiency.
- After-Hours Service Program
- Manage call volume, response tracking, and follow-up for urgent respiratory needs.
- Maintain daily spreadsheets and reports to ensure all patient calls are addressed promptly.
- Monitor service trends and escalate unresolved issues to leadership for resolution.
Respiratory Therapy Intake & Referral Lead
Univita Health
Miramar, FL
12.2010 - 08.2015
- Collaborated with admissions, discharge planning, and clinical teams to verify connection with key professionals involved in case upon release of client information.
- Processed patient intake information and updated medical records prior to treatment.
- Completed insurance verifications and claim forms for patient intake and processing.
- Communicated with patients to ensure quality of care and develop care plans.
- Scheduled evaluations and procedures for patients.
Biller & Coder
ADP Processing
Miami, FL
06.2003 - 12.2010
- Communicated with insurance representatives to complete claims processing or resolve problem claims.
- Submitted appeals using provider portals and phone communication.
- Contacted insurance providers to verify insurance information and obtain billing authorization.
- Coordinated communications between patients, billing personnel, and insurance carriers.
- Reviewed claims for coding accuracy.
- Handled billing, waivers, and claims for private and commercial clients.
- Input details into accounts and tracked payments.
- Applied HIPAA privacy and security regulations while handling patient information.
- Completed and submitted appeals for denied claims.
Education
Respiratory
Broward Community College
Broward County, FL01.2005
Associate of Arts -
Miami Dade Community College
Miami, FL01.2002
High School Diploma -
Miami Southridge Senior High
Miami, FL01.2001
Skills
- Referral Management
- Compliance Reporting
- Data Entry & Analysis
- Program Oversight
- Claims Processing
- Insurance Verification
- Health Plan Communication
- Inventory Tracking
- Staff Training
- HIPAA Compliance
- Medicare/Medicaid Coordination
Certification
- CM - Certified Manager Certification
- CPM - Certified Professional Manager
Timeline
Respiratory Therapy Referrals Manager
Integrated Home Care Services
12.2015 - Current
Respiratory Therapy Intake & Referral Lead
Univita Health
12.2010 - 08.2015
Biller & Coder
ADP Processing
06.2003 - 12.2010
Respiratory
Broward Community College
Associate of Arts -
Miami Dade Community College
High School Diploma -
Miami Southridge Senior High