Iveth Molero
Midland,TX
Summary
Dynamic leader with proven expertise in retail inventory management and exceptional team leadership, honed at Auntie Anne's. Specializes in elevating customer service management, driving sales through strategic promotional planning, and enhancing team performance. Achieved significant increases in customer satisfaction, demonstrating strong problem-solving skills and a knack for employee training.
Overview
2
2
years of professional experience
Work History
Store Manager
Auntie Anne's
12.2022 - 07.2024
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Supervisor's Contact Information: Javier Martinez, (915) 269-5885.
Store Manager
Great American Cookies
10.2022 - 01.2023
- Managed inventory control, cash control, and store opening and closing procedures.
- Supervised guests at front counter, answering questions regarding products.
- Completed point of sale opening and closing procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Rotated merchandise and displays to feature new products and promotions.
- Supervisor's Contact Information: Jacqueline Garza, (210) 559-2666.
Education
Associate of Business Administration - Accounting And Business Management
Universidad Del Zulia
Zulia, Venezuela06.1972
Skills
- Partnership Building
- Customer Service Management
- Promotional planning
- Retail Inventory Management
- Employee Training
- Budget Administration
- Shift Scheduling
- Goals and performance
- Inventory Control
- Team Leadership
- Problem-Solving
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Store Manager
Auntie Anne's
12.2022 - 07.2024
Store Manager
Great American Cookies
10.2022 - 01.2023
Associate of Business Administration - Accounting And Business Management
Universidad Del Zulia
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