Iveth Rincon
Hesperia,CA
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Promoted customer satisfaction by managing team to achieve specific purchase order and delivery date based on priority.
Overview
18
18
years of professional experience
Work History
Supervisor
Dollar General
10.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Shift Supervisor
Rite Aid
08.2007 - 07.2025
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Welcomed customers and helped determine their needs.
Education
Associate's degree - Kinesiology
Barstow Community College
Barstow, CAHigh school diploma - undefined
Bell Gardens High School
Bell Gardens, CA05.2003
Skills
- Shift Management
- Customer service
- Bilingual
- Fast learner
- Fast pace worker
- Pharmacy cashier
- Cash handling
- Sales
LANGUAGES
Spanish
Native or Bilingual
Timeline
Supervisor
Dollar General
10.2024 - Current
Shift Supervisor
Rite Aid
08.2007 - 07.2025
High school diploma - undefined
Bell Gardens High School
Associate's degree - Kinesiology
Barstow Community College