Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ivette Macias

Las Vegas,NV

Summary

Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.

Overview

13
13
years of professional experience

Work History

Team Lead

Louis Vuitton
11.2024 - Current
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Coached team members in techniques necessary to complete job tasks.

Operations Specialist

Louis Vuitton
01.2024 - 11.2024
  • Collected, arranged, and input information into database system.
  • Tracked and analyzed reports to determine needed improvements.
  • Motivated and trained employees to maximize team productivity.
  • Developed and updated tracking spreadsheets using Program.
  • Generated reports detailing findings and recommendations.
  • Inventory management

Store Assistant Manager

Tumi
03.2022 - 12.2023
  • Managed inventory control, cash control and store opening and closing procedures.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Approved regular payroll submissions for employees.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation..
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.

Store Director

Zara
09.2018 - 10.2020
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Boosted revenue by $5M by developing and deploying strategies to effectively improve operations.
  • Kept inventories accurate with daily cycle counts and monthly audits to identify and resolve variances.
  • Identified current and future trends that appeal to consumers.
  • Reported to district manager regarding all store and staff issues, financial goals and sales.
  • Managed team of 75 employees, including cashiers and people working on floor.

Store Sub-Director

Zara
10.2015 - 09.2018
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Identified current and future trends that appeal to consumers.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Protected store from loss or theft by setting and enforcing clear security policies.

Assistant Manager

7 For All Mankind
07.2014 - 10.2015
  • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Monitored security and handled incidents calmly.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

Visual Merchandiser

Zara
05.2012 - 07.2014
  • Monitored and replenished display inventory and restructured according to available stock.
  • Restructured company merchandising standards to increase customer traffic and product exposure.
  • Created interior displays to promote products in alignment with corporate sales objectives.
  • Developed merchandising strategy to efficiently move overstock.
  • Educated staff about coordinating clothing racks and related displays to boost effectiveness of promotions.
  • Identified issues, analyzed information and provided solutions to problems.

Education

High School -

Secta
Las Vegas, NV

Skills

  • Team Leadership
  • Budgeting
  • Sales
  • Store Operations
  • Product Knowledge
  • Business Strategy
  • Store Merchandising
  • Process Improvement
  • Key Performance Indicators (KPIs)
  • Inventory Control Procedures

Languages

Spanish
Native or Bilingual

Timeline

Team Lead

Louis Vuitton
11.2024 - Current

Operations Specialist

Louis Vuitton
01.2024 - 11.2024

Store Assistant Manager

Tumi
03.2022 - 12.2023

Store Director

Zara
09.2018 - 10.2020

Store Sub-Director

Zara
10.2015 - 09.2018

Assistant Manager

7 For All Mankind
07.2014 - 10.2015

Visual Merchandiser

Zara
05.2012 - 07.2014

High School -

Secta

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Ivette Macias