Ivette Padilla
Hoover
Summary
A highly reliable and dedicated professional with exceptional communication skills. Skilled in managing office operations while delivering outstanding customer service. Demonstrates strong multitasking abilities, excellent time management, and a commitment to ensuring every client receives a positive and memorable experience. Consistently maintains an organized and efficient workspace to support seamless workflows and contribute to team success.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Scheduling Coordinator
McCalla Orthodontic & Pediatric Dentistry
McCalla
08.2025 - Current
- Coordinated patient scheduling and appointments, enhancing operational efficiency and improving patient flow throughout the clinic.
- Managed the electronic scheduling system, ensuring accurate data entry and timely updates for all appointments.
- Monitored daily appointment schedules, proactively identifying and resolving scheduling issues to minimize patient wait times.
- Responded promptly to all customer inquiries regarding availability or schedule changes.
- Greeted patients and visitors in a friendly, professional manner.
ORTHODONTIC ASSISTANT
Abenoja Orthodontics
Birmingham
05.2025 - 08.2025
- Assisted orthodontists with patient exams and charting, including x-rays.
- Educated patients on proper oral hygiene and orthodontic care.
- Maintained a clean work environment by sterilizing instruments and disposing of supplies the correct way.
- Instructed patients on how to use removable appliances such as retainers.
- Performed chairside duties such as preparing materials for the doctor, passing instruments to the doctor & suctioning saliva.
- Repair broken bracket or appliances when needed.
- Bonded and placed bands and wires according to orthodontist specifications.
EXECUTIVE ASSISTANT/ OFFICE MANAGER
Empyrean Construction LLC
Birmingham
04.2022 - 04.2025
- Monitored and maintained executive files and records.
- Coordinated schedules by booking and canceling meeting venues.
- Managed and organized confidential information to maintain privacy.
- Compiled and analyzed data for executive decision-making.
- Provided administrative support services such as preparing reports, transcribing meeting minutes, conducting research.
- Exhibited strong organizational skills to manage multiple projects simultaneously.
- Calendar management & scheduling.
- Proofread and edited executive documents and communications.
- Processed invoices accurately in a timely manner according to established guidelines.
- Managed office staff by recruiting, preparing orientations and training employees.
- Maintained accurate records of customer invoices and payment information.
Education
Executive Assistant -
IAP Career College
01.2024 - 01.2025
HIGH SCHOOL DIPLOMA -
McAdory High School
ALSkills
- Office administration
- Office management
- Human resources management
- Business administration
- Customer service
- Scheduling and calendar management
- Payroll processing
- Document management
- Project management
- Orthodontic archwire changes
- Orthodontic bracket placement
- Instrument sterilization
- Tray organization
- Orthodontic debonding
- Patient education
- Orthodontic appointment confirmation
- X-ray processing
- Chart updating
- Orthodontic patient scheduling
- Orthodontic care
- Patient scheduling
- Appointment management
- Calendar management
- Data entry accuracy
Languages
- Spanish
- English, Bilingual
- Spanish, Bilingual
Timeline
Scheduling Coordinator
McCalla Orthodontic & Pediatric Dentistry
08.2025 - Current
ORTHODONTIC ASSISTANT
Abenoja Orthodontics
05.2025 - 08.2025
Executive Assistant -
IAP Career College
01.2024 - 01.2025
EXECUTIVE ASSISTANT/ OFFICE MANAGER
Empyrean Construction LLC
04.2022 - 04.2025
HIGH SCHOOL DIPLOMA -
McAdory High School