Ivey Zarzour

• Guided customers in selecting beauty products and services.
• Maintained cleanliness and organization of the sales floor.
• Operated cash register and processed customer transactions efficiently.
• Stocked shelves and ensured product displays were visually appealing.
• Managed inventory by tracking stock levels and replenishing as needed.

• I had extensive knowledge on the product as I personally shopped there.

• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Restocked shelves as needed to ensure sufficient inventory levels.
• Provided accurate information about products, prices and services.
• Upsold additional items based on customer interests and needs.

• Adapted sales strategies based on customer interactions and feedback to improve results.
• Processed returns, exchanges, and refunds in accordance with company policies.
• Described merchandise and explained use, operation and care.
• Placed special orders or called other stores to find desired items.
• Bagged or packaged purchases and wrapped gifts.
• Greeted customers and provided exceptional customer service.
• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

• Maintained visual merchandising standards to enhance the shopping experience.
• Collaborated with team members to create a welcoming store environment.
• Conducted product demonstrations to showcase features and benefits to customers.
• Handled customer inquiries and resolved issues in a timely manner.
• Stayed up-to-date on latest trends in sales promotions, product updates and service changes.
• Collected customer feedback to enhance sales strategies.
• Exceeded over my goals each shift and set goals for the next shift.
• Experience in upselling to customers in a genuine way

• I was one of the first members to help open The H&M in miromar outlets
• Conducted cash register tasks and completed customer transactions proficiently
• Upheld cleanliness and orderliness of sales floor
• Filled shelves and optimized aesthetics of product displays.
• Partnered with team members to achieve daily sales targets.
• Engaged with customers and offered superior customer service.
• Processed transactions using a point-of-sale system.
• Curated new merchandise with signage and eye-catching displays to stimulate customer purchases and reduce overstock inventory.