Ivianna Aguilar
Dallas,TX
Summary
Proven Account Executive at LS Elite, LLC, adept in client relations and invoice processing, enhanced customer satisfaction and streamlined operations. Leveraged office management and interpersonal skills to exceed project completion targets, maintaining meticulous financial records. Excelled in fostering customer relationships, achieving significant efficiency improvements.
Overview
7
7
years of professional experience
Work History
Account Executive
LS Elite, LLC
11.2017 - Current
- Greeted customers and offered assistance with their accounts and assets being stored at the facility.
- Answered high volume of phone calls and email inquiries.
- Filed paperwork and organized computer-based information.
- Updated and maintained confidential databases and records.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Worked with senior management to initiate new projects and assist in various processes.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Volunteered to help with special projects of varying degrees of complexity.
- Took notes and dictation at meetings.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Recorded accurate and efficient records in customer database.
- Handled administrative duties, filing, and errands.
- Worked with senior leadership to complete complex projects on time and under-budget.
- Completed multiple tasks simultaneously to optimize project completion.
- Monitored project progress, identified risks and took corrective action as needed.
- Maintained open communication by presenting regular updates on project status to customers.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Input financial data and produced reports using [Software].
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Managed and responded to correspondence and inquiries from customers and vendors.
Education
Associate of Science - Business Administration
Mountain View College
Dallas, TX06.2026
Skills
- Data Entry
- Filing
- Invoice Processing
- Office Administration
- Client Relations
- Office Equipment Maintenance
- Office Management
- Account Servicing
- Customer Service
- Vendor Management
- Customer Relationships
- Account oversight
Languages
Spanish
Native or Bilingual
Software
Magaya
Quickbooks
Timeline
Account Executive
LS Elite, LLC
11.2017 - Current
Associate of Science - Business Administration
Mountain View College
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