Ivica(Johnny) Dakic
Burbank,IL
Summary
Seasoned Used Car Sales Manager with a proven track record at Autonation Hyundai Ohare, excelling in vehicle acquisition and customer satisfaction enhancement. Skilled in market analysis and pricing strategy, adept at multitasking and problem-solving. Increased sales through innovative marketing strategies, demonstrating exceptional sales training and customer service aptitude.
Overview
8
8
years of professional experience
Work History
Used Car Sales Manager
Autonation Hyundai Ohare
Des Plaines, IL
06.2019 - Current
- Developed and implemented a sales process to increase customer satisfaction.
- Monitored inventory levels and placed orders for additional stock as needed.
- Negotiated trade-ins and purchase prices with customers.
- Created marketing strategies to promote used car sales in local area markets.
- Researched current market values of used cars in order to set competitive pricing structure.
- Collaborated with automotive technicians to inspect vehicles before listing them for sale.
- Reviewed and controlled used vehicle inventory to maintain accurate supply.
Sales Associate
Jack Phelan Chrysler Dodge Jeep Ram
Lagrange, IL
07.2018 - 02.2019
- Greeted customers and provided exceptional customer service.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Demonstrated product features and benefits for customers' needs.
- Helped customers find specific products, answered questions, and offered product advice.
Acquisition Manager
Autonation Honda Ohare
Des Plaines, IL
03.2017 - 12.2018
- Conducted market research to identify potential acquisition targets.
- Built relationships with customers to encourage repeat business.
- Demonstrated product features and benefits for customers' needs.
- Maintained records of customer interactions and transactions.
- Followed up with existing customers regarding past services performed on their vehicles.
- Updated databases with new and modified customer data.
Education
Some College (No Degree) -
Moraine Valley Community College
Palos Hills, ILSkills
- Customer tracking
- Reconditioning oversight
- Vehicle acquisition
- Market and competitive analysis
- Sales Training
- Multitasking Abilities
- Pricing strategy
- Problem-solving abilities
- Problem-solving aptitude
Timeline
Used Car Sales Manager
Autonation Hyundai Ohare
06.2019 - Current
Sales Associate
Jack Phelan Chrysler Dodge Jeep Ram
07.2018 - 02.2019
Acquisition Manager
Autonation Honda Ohare
03.2017 - 12.2018
Some College (No Degree) -
Moraine Valley Community College
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