Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ivone Ferreira

Woodbridge,VA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Highly experienced known for exemplary team-building and project oversight skills. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

3
3
years of professional experience

Work History

Delivery Associate

Amazon
08.2024 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
  • Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
  • Proactively identified potential issues affecting delivery success, taking corrective action as needed to maintain performance standards.

Leasing Consultant

The Michaels Organization
07.2023 - 10.2023
  • Managed online listings for the property, ensuring accurate information was available for potential tenants at all times.
  • Distributed and followed up on tenant renewal notices.
  • Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
  • Responded to requests and scheduled appointments for property showings.

Head Photographer

Von's Legacy
09.2023 - Current
  • Streamlined photography workflow, resulting in increased efficiency and faster turnaround times.
  • Advised clients on best practices for preparing for photoshoots, ensuring optimal results during sessions.
  • Cultivated a positive working environment within the photography team through clear communication and mutual respect.
  • Expanded the company''s clientele by networking at industry events and showcasing an impressive portfolio of work.
  • Maintained organized archives of digital files, enabling easy retrieval for future use or reference by clients or colleagues alike.

Retail Store Manager

AT&T
04.2022 - 07.2023
  • Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Directed sales support staff in administrative tasks to help sales reps close deals.

Ice Rink Attendant

Rink Management Services
10.2021 - 04.2022
  • Provided excellent customer service, addressing inquiries regarding schedules, programs, and general facility information.
  • Streamlined rental process by efficiently fitting customers with appropriate skate sizes, ensuring comfort and safety on the ice.
  • Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
  • Played a key role in promoting seasonal events or special promotions to boost attendance and enhance customer experiences.

Sales Associate

Finish Line
07.2021 - 10.2021
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.

Education

Potomac High School

Skills

  • Work Planning
  • Maintenance knowledge
  • Data Entry
  • Clear Communication
  • Call Management
  • Strategic sales knowledge

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Delivery Associate

Amazon
08.2024 - Current

Head Photographer

Von's Legacy
09.2023 - Current

Leasing Consultant

The Michaels Organization
07.2023 - 10.2023

Retail Store Manager

AT&T
04.2022 - 07.2023

Ice Rink Attendant

Rink Management Services
10.2021 - 04.2022

Sales Associate

Finish Line
07.2021 - 10.2021

Potomac High School

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Ivone Ferreira