Ivonne Cardona
FORTLAUDERDALE
Summary
Results-driven Medical Assistant with over 7 years of experience in direct patient care, vital sign monitoring, and electronic health records management. Committed to improving clinic efficiency and patient satisfaction through effective communication and thorough clinical documentation.
Overview
1
1
Language
1
1
Certification
12
12
years of professional experience
Work History
Medical Assistant
Endo Care of South Florida
Fort Lauderdale, FL
08.2019 - Current
- Collaborated with healthcare team to streamline processes, enhancing overall clinic efficiency.
- Maintained inventory of medical supplies, ensuring availability for daily operations.
- Implemented electronic health record updates, improving data accuracy and accessibility for staff.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Improved clinical workflow with introduction of electronic health records system.
- Completed EKGs and other tests based on patient presentation in office.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Assistant
Dr. Barbara Montford
Miami, FL
10.2016 - 11.2019
- Assisted with patient intake, ensuring accurate documentation and efficient workflow.
- Conducted vital sign measurements and documented medical histories for various patients.
- Administered medications and injections under physician supervision, following established protocols.
- Managed appointment scheduling, optimizing patient flow and minimizing wait times.
- Educated patients on treatment plans, fostering understanding and compliance with care instructions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Caretaker
Self-employeed
Boston, MA
01.2015 - 06.2015
- Assisted with medication management to ensure adherence to prescribed schedules.
- Trained and supervised support staff to maintain high-quality caregiving standards.
- Coordinated transportation and appointments, enhancing access to healthcare services.
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Remained alert to problems or health issues of clients and competently responded.
- Developed strong relationships with residents and families, fostering trust and open communication.
Education
High School Diploma -
American Academy
Homestead, FLCertified Medical Assisant -
Concorde Career College
Miramar, FLSkills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Vital signs monitoring
- Phlebotomy
- Procedure assistance
- Electronic health records
- Electronic medical records
- CPR
- Immunization administration
- Phlebotomy techniques
- Specimens collection and processing
- Patient assessments
- Laboratory specimen collection
- Appointment setting
- Compassionate caregiver
- Sterilization techniques
- Patient flow management
- Patient care coordination
- Professional bedside manner
- Payment collection
- Diagnostic procedures
- Patient bathing
Accomplishments
- Recognized for outstanding dedication to patient care.
- Recognized for going above and beyond the call of duty.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- CMA - Certified Medical Assistant
Languages
Spanish
Full Professional
Timeline
Medical Assistant
Endo Care of South Florida
08.2019 - Current
Medical Assistant
Dr. Barbara Montford
10.2016 - 11.2019
Caretaker
Self-employeed
01.2015 - 06.2015
High School Diploma -
American Academy
Certified Medical Assisant -
Concorde Career College