Ivory Rodriguez
Uvalde,TX
Summary
Dedicated healthcare administrative professional with a Bachelor’s degree and experience supporting patient services in a clinical setting. Strong background in customer service, patient communication, and maintaining confidential medical information. Highly organized with the ability to multitask in fast-paced environments while providing compassionate support to patients.
Overview
14
14
years of professional experience
Work History
Lead Dental Assistant
Our Health Community Development, Inc.
01.2016 - 01.2021
- Coordinated daily workflow and scheduling to support efficient clinic operations and staff productivity.
- Trained and onboarded new dental assistants, providing instruction on procedures, documentation standards, and compliance requirements.
- Maintained confidential patient records while ensuring compliance with HIPAA, OSHA, and organizational policies.
- Assisted with documentation management, employee coordination, and administrative support for clinical staff.
Dental Assistant
Our Health Community Development, Inc.
01.2008 - 01.2013
- Assisted with chairside procedures, X-rays, sterilization, and patient education.
- Supported front office tasks including chart updates, appointment scheduling, and verifying patient information.
- Ensured accurate documentation and smooth patient transitions between clinical areas.
Medical Records Clerk
Our Health Community Development, Inc.
01.2007 - 01.2008
- Maintained and organized confidential medical records and documentation in compliance with HIPAA regulations.
- Assisted with data entry, record management, and file tracking to ensure accurate patient documentation.
- Supported administrative staff with patient check-in processes, scheduling coordination, and document preparation.
Education
Bachelor of Interdisciplinary Studies - Business, Psychology, History
Angelo State University
Skills
- Human Resources Administrative Support
- Recruitment & Interview Coordination
- Employee Training & Onboarding Support
- Employee Records & Documentation Management
- HR Compliance & Confidential Information Handling
- Microsoft Office (Excel, Outlook, Word, Teams)
- Workflow Coordination
- Staff Communication & Problem Solving
Timeline
Lead Dental Assistant
Our Health Community Development, Inc.
01.2016 - 01.2021
Dental Assistant
Our Health Community Development, Inc.
01.2008 - 01.2013
Medical Records Clerk
Our Health Community Development, Inc.
01.2007 - 01.2008
Bachelor of Interdisciplinary Studies - Business, Psychology, History
Angelo State University