Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Projects
Timeline
Generic

Ivy Cain

Naperville,Illinois

Summary

Reliable student with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at public speaking and developing strategies to solve problems and improve efficiency.


Goals include; to to gain field experience in STEM, to further focus and develop my passions and gain a higher understanding for Aerospace Engineering as a whole.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Service Coordinator

Discount Tire
08.2022 - 05.2023
  • Enhanced customer satisfaction by efficiently addressing and resolving service issues.
  • Streamlined service coordination processes for improved team productivity and response times.
  • Managed a high volume of client requests, ensuring timely and effective service delivery.
  • Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.

Restaurant Hostess

Empire Burgers&Brew
11.2021 - 03.2022
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.

Education

Bachelor of Engineering - Aerospace Engineering

Iowa State University
Ames, IA
05.2027

High School Diploma -

Naperville North High School
Naperville, IL
05.2023

Skills

  • Service Monitoring and Evaluation
  • Conflict Resolution
  • Multitasking Abilities
  • Team Leadership
  • Time Management
  • Public Speaking

Accomplishments

    Eagle Scout of the Scouts BSA

  • Supervised team of 44 scouts and volunteers.
  • Designed, fundraised, planned and executed a construction project for a nonprofit organization.

    • Automotive Club president

  • Managed budget and time to build and race a truck


Certification

  • CPR/AED Training - 2023
  • OSHA 10 Training - 2023

Languages

French

Projects

LTA project

  • Designed, built, tested and flew a drone through an obstacle course
  • Led a team of 6 members

Eagle Scout project 

  • Designed plans for convertible picnic benches
  • Guided a group to construct the benches
  • Taught younger scouts crucial skills such as power tools and detail orientation


Timeline

Service Coordinator

Discount Tire
08.2022 - 05.2023

Restaurant Hostess

Empire Burgers&Brew
11.2021 - 03.2022

Bachelor of Engineering - Aerospace Engineering

Iowa State University

High School Diploma -

Naperville North High School

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Ivy Cain