Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ivy Choate

Scott,LA

Summary

Proven leader with a track record of enhancing team productivity and customer satisfaction at Little Caesars Pizza, Wildflower Boutique, and Youngs Sports Bar & Grill. Skilled in staff management and customer service, adept at multitasking and fostering relationships, ensuring operational excellence. Demonstrated ability to maintain store aesthetics while achieving significant improvements in efficiency and client loyalty.

Overview

4
4
years of professional experience

Work History

Shift Manager/Key Holder

Little Caesars Pizza
06.2020 - 01.2024
  • Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
  • Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
  • Managed inventory levels, ensuring adequate stock for smooth business operations and minimizing waste.
  • Delegated tasks effectively among team members based on their strengths and skill sets leading to greater productivity levels.
  • Maintained store cleanliness throughout the day to create a welcoming atmosphere for both customers and staff members alike.

Bartender/Restaurant Server

Youngs Sports Bar And Grill
12.2022 - 05.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Sales Associate

Wildflower Boutique
07.2022 - 12.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

Associate of Science - Nursing

Louisiana State University At Eunice
Eunice, LA

Estheticians Liscnese - Esthetician

Stellar Beauty Studios And Institute
Lafayette, LA
09.2024

GED -

Louisiana National Guard Youth Challenge Program
Pineville, LA
05.2021

Skills

  • Store maintenance
  • Effective Leadership
  • Customer Service
  • Staff Management
  • Strong multitasking
  • Highly reliable
  • Time Management
  • Multi-tasking strength
  • Excellent people skills
  • Relationship Building

Timeline

Bartender/Restaurant Server

Youngs Sports Bar And Grill
12.2022 - 05.2023

Sales Associate

Wildflower Boutique
07.2022 - 12.2022

Shift Manager/Key Holder

Little Caesars Pizza
06.2020 - 01.2024

Associate of Science - Nursing

Louisiana State University At Eunice

Estheticians Liscnese - Esthetician

Stellar Beauty Studios And Institute

GED -

Louisiana National Guard Youth Challenge Program

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Ivy Choate