Ivy Christiansen
East Wenatchee,WA
Summary
Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.
Overview
5
5
years of professional experience
Work History
Chiropractic Assistant
Blanksma Chiropractic
01.2023 - 12.2023
- Enhanced patient satisfaction by providing efficient and friendly assistance at the front desk.
- Streamlined appointment scheduling for improved patient experience and reduced wait times.
- Assisted chiropractors with patient care, ensuring accurate documentation and treatment plans.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
- Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
Customer Service Representative
S.S Subshop
06.2019 - 12.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Dental Assistant Certification -
Dental Assistant Training Center
Kenmore, Wa03.2024
High School Diploma -
Eastmont Senior High School
East Wenatchee, WA06.2021
Skills
- Insurance Verification
- Medical Billing
- Medical Terminology
- Instrument Identification
- Proper Sterilization Techniques
- Radiology
- Chairside Dental Assisting
- Exam and Periodontal Charting
- Fabrication of Temporary Crowns
- Coronal Polishing
- Dentrix Dental Software
- Anesthetic Preparation
Timeline
Chiropractic Assistant
Blanksma Chiropractic
01.2023 - 12.2023
Customer Service Representative
S.S Subshop
06.2019 - 12.2022
Dental Assistant Certification -
Dental Assistant Training Center
High School Diploma -
Eastmont Senior High School
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