Ivy Jackosn
Clinton,MD
Summary
Licensed cosmetologist with extensive experience at Curvaceous Beauty, specializing in customer relationship management, and advanced hair styling techniques. Proven ability to enhance client satisfaction and boost sales through strong communication and in-depth product knowledge. Dedicated to continuous education and integrating industry trends to improve service quality and client retention.
Overview
4
4
years of professional experience
Work History
Cosmetologist
Curvaceous Beauty
Upper Marlboro, Maryland
06.2024 - Current
- Maintained accurate records of customer services provided.
- Analyzed patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
- Responded to customer inquiries by phone, email, and in person.
- Evaluated client's hair and physical features to determine style and cut plans.
- Designed cleaning schedules and organizational systems for treatment and sales areas.
- Maintained relationships with long-term clients while successfully handling daily walk-in appointments.
- Attended continuing education classes to stay up-to-date with trends in the industry.
- Assisted with basic bookkeeping, filing and maintaining clients' records.
- Performed scalp treatments to improve hair health and texture.
- Shampooed, conditioned and dried hair and scalp or hairpieces.
- Ensured proper sanitation practices were followed at all times.
- Bleached, dyed or tinted hair using applicator or brush.
- Developed new styles and techniques.
Braider
Antonica's Hair Braiding
New Carrollton, Maryland
01.2021 - 08.2022
- Provided hair braiding services to customers, including cornrows, box braids, and Senegalese twists.
- Instructed customers on proper care and maintenance of their braids.
- Consulted with clients to determine the type of braid they wanted and estimated the time required to complete it.
- Helped create promotional materials for the salon's braiding services.
- Researched new trends in hair braiding techniques and incorporated them into services provided.
- Recommended salon and retail products to clients.
- Provided suggestions to clients' regarding different braid styles to align with stature and face shape.
- Educated clients on techniques to maintain and style braids.
- Studied clients' facial features to plan braids and achieve desired effect.
- Ordered supplies such as thread, beads, extensions, and styling products when needed.
Education
Cosmetologist license - Cosmetology
Hair Academy
New Carrollton, Maryland06-2023
High School Diploma -
HD Woodson High School
Washington, DC06-2003
Skills
- Effective communication
- Customer relationship management
- Basic bookkeeping
- Salon management
- Continuing education
- Supply ordering and management
- Selling and upselling
- Professionalism
- Hair dying
- Product knowledge
Timeline
Cosmetologist
Curvaceous Beauty
06.2024 - Current
Braider
Antonica's Hair Braiding
01.2021 - 08.2022
Cosmetologist license - Cosmetology
Hair Academy
High School Diploma -
HD Woodson High School
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