Ivy Lozano
AURORA,ILLINOIS
Summary
Results-driven Business Administration Specialist with expertise in strategic planning, operational optimization, and financial management. Successfully developed processes that significantly improved organizational effectiveness and employee development programs. Adept at recruitment and benefits administration, leveraging strong problem-solving skills to enhance overall productivity. Committed to driving business success through effective communication and leadership.
Overview
19
19
years of professional experience
Work History
Clinical Manager
Grace Medical Clinic
Calexico, CA
01.2020 - 01.2024
- Clinical Manager responsible for implementing financial data and maintenance of the organization, managing teams, schedules, auditing clinical operations, and training employees
- Develop and implement policies and procedures, evaluate personnel and work ethic for the best patient care quality
- Marketing coordination and promotion oversee activities and campaigns ensuring operations run smoothly
Manager
Advanced Heart Care
San Diego, CA
01.2011 - 01.2019
- Direct full range Management of the day to day operation on all healthcare clinical and business to ensure the facility runs smoothly, and provides the best quality patient care
- Hire and train staff, marketing, and payroll
- Responsible for credentialing verification and renewal, to ensure compliance
- Oversight billing, claims processing and budgeting management
- Implement quality improvement and resolve issues
Management Assistant
Pioneers Memorial Hospital
Brawley, CA
01.2005 - 01.2010
- Responsible for oversight of and management assistant for Urgent Care and hospital staff
- Effectively maintaining payroll functions, staffing, and compliance for auditing of HRIS
- Supply order and adequate operation management
- Point for full recruitment in the Urgent Care, interviews, background check, drug testing, training and orientation
Education
MA - CLINICAL ADMINISTRATION
MERIC COLLEGE
01.2007
B.A - Psychology
UVM
01.2005
CERTIFIED MEDICAL INTERPRETATION -
Skills
- Business administration
- Marketing B2B / SaaS
- Credentialing
- ICD-9 / CPT
- ABA strategies
- Payroll
- Employee relations and development
- Strategic planning
- Advocacy and counseling
- HR program development
- Brand building
Languages
- English, Fluent
- Spanish, Fluent
Timeline
Clinical Manager
Grace Medical Clinic
01.2020 - 01.2024
Manager
Advanced Heart Care
01.2011 - 01.2019
Management Assistant
Pioneers Memorial Hospital
01.2005 - 01.2010
MA - CLINICAL ADMINISTRATION
MERIC COLLEGE
B.A - Psychology
UVM
CERTIFIED MEDICAL INTERPRETATION -
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