Ivy Stainrod

• Lead day-to-day studio operations, ensuring efficient workflows across photography, editing, scheduling, and client services.
• Serve as the lead photographer for schools, and senior studio and special events while maintaining exceptional client satisfaction.
• Oversee workflow management, and production timelines.
• Collaborate with photographers, vendors, and clients to ensure seamless project execution.
• Train and support photographers and team members on studio processes and customer service standards.
• Collaborated with photographers, vendors, and clients to facilitate seamless project execution.

• Own and operate a successful photography and makeup business serving weddings, portraits, corporate events, and special events.
• Guided clients through consultation, booking, onboarding, scheduling, and final delivery, ensuring seamless service experience.
• Build long-term customer relationships resulting in repeat business and referrals.
• Managed contracts, invoicing, budgeting, marketing, and daily operations to maintain business efficiency and client satisfaction.
• Coordinate multiple projects simultaneously while consistently meeting deadlines.
• Trained assistants and collaborated with creative professionals to enhance client experiences and ensure high-quality service delivery.

• Provided personalized consultations that fostered lasting client relationships.
• Educated customers on products and techniques, enhancing overall satisfaction and loyalty.
• Coordinate promotional events and product education sessions.
• Contributed to team goals through effective collaboration, communication, and exceptional customer service.

• Supported financial planning, forecasting, and reporting initiatives.
• Supported process improvement projects and conducted operational analysis to enhance efficiency.
• Collaborated with departments to streamline business processes and align with strategic initiatives.
• Ensured accuracy while juggling multiple priorities in a fast-paced environment.

• Supervised daily store operations and coached team members to consistently achieve and surpass performance goals.
• Resolved customer concerns while delivering outstanding customer service.
• Resolved customer concerns, ensuring satisfaction and fostering loyalty through outstanding service.
• Assisted with scheduling, merchandising, and operational planning to optimize store efficiency and presentation.

Minor: American Sign Language

• Honoree of Delta Epsilon Iota National Honor Society