Summary
Work History
Education
Skills
Timeline
Generic

Iyanna Jimenez

Summary

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Work History

Intake Coordinator

Lutheran Community Services Northwest
  • Coordinated intake processes for clients seeking social services and support.
  • Assessed client needs through interviews and documentation review.
  • Maintained accurate client records in electronic database systems.

Peer Support Specialist/Certified Recover Mentor

Virginia Garcia Memorial Health Center
  • Maintained confidentiality and privacy on information related to individuals.
  • Shared details regarding recovery and wellness principles focused on helping others struggling to stay focused on personal recovery journeys.
  • Helped individuals overcome drug and alcohol addictions.

Milieu Counselor

Morrison Child And Family Services
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Documented patient progress through counseling and interaction.

Warmline Operator

Warmline
  • Provide emotional support.
  • Provide confidential and non judgmental space.
  • Give resources and document.

Education

Certificate - Addiction Counseling

Portland Community College
Portland, OR

Certificate - Ordained Minister

Universal Life Church

Skills

  • Patient care
  • Patient relations
  • Medical charting
  • Care coordination
  • Client communication
  • Bilingual speaker
  • Microsoft Office
  • Team collaboration
  • Collaborative teamwork
  • Dependable support
  • Team development
  • Diversity awareness

Timeline

Peer Support Specialist/Certified Recover Mentor

Virginia Garcia Memorial Health Center

Milieu Counselor

Morrison Child And Family Services

Warmline Operator

Warmline

Intake Coordinator

Lutheran Community Services Northwest

Certificate - Addiction Counseling

Portland Community College

Certificate - Ordained Minister

Universal Life Church
Iyanna Jimenez