Iyanna Karim
San Antonio
Summary
Dedicated employee with strong customer service skills, adept at multitasking and effective time management. Committed to ensuring positive and memorable experiences for all customers. Proven ability to handle multiple tasks efficiently while maintaining high service standards.
Overview
7
7
years of professional experience
Work History
Campus Clerk and Registrar
San Antonio ISD
San Antonio
09.2025 - 05.2026
- Maintains accurate student records and resolves documentation errors across registrar and attendance systems
- Prepares onboarding packets and verifies enrollment documents in a confidential, compliance-driven setting
- Communicates with families and staff to clarify registration, withdrawal, and data discrepancies
- Coordinates with district offices to ensure smooth transitions and resolve record conflicts
Visitor Control Specialist
Chronos Systems INC
01.2024 - 04.2025
- Conducted verification screenings and inspections to ensure strict compliance with classified entry requirements.
- Managed access control in federal facilities, issuing visitor credentials to uphold government security protocols.
- Logged visitor data and prepared daily security reports, enhancing audit readiness and accountability for security operations.
Administrative Assistant
ECPI University
09.2022 - 01.2024
- Coordinated logistics and scheduled staff travel for federal partner meetings and campus events, enhancing event organization.
- Processed vendor invoices averaging $25K/month, ensuring timely payments and accurate reconciliation for budget management.
- Provided Tier-1 support for Microsoft 365 applications, reducing technical escalations by 20%.
- Tracked departmental deliverables and maintained staff performance dashboards, facilitating informed decision-making.
- Manassas, VA
Recovery Clerk
BJ's Warehouse Club
09.2021 - 09.2022
- Resolved customer inquiries and conflicts, achieving 98% satisfaction rating.
- Assisted in quarterly inventory audits and facilitated stock adjustments.
- Organized merchandise presentation to enhance safety and meet operational protocols.
Sortation Associate
Amazon
03.2019 - 04.2021
- Designed optimized sorting workflows to reduce throughput times by 15%.
- Monitored outbound logistics and package accuracy, achieving 98% fill rate in high-volume zones.
- Maintained performance tracking reports in Excel, minimizing operational discrepancies by 12%.
Education
Associate of Arts - Visual Arts
Northern Virginia Community College
Annandale, VA12-2021
Skills
- Student record management
- Records management
- Data management
- File and database management
- Documentation accuracy
- Reporting and data entry
- Microsoft 365 applications
- Google Workspace tools
- Multi-system navigation
- Scheduling coordination
- Workflow organization
- Administrative support
- Customer communication
- Conflict resolution
Personal Information
Hobbies: Creative design (jewelry making and clay making), baking, and structured crafts, Topical research and detail-oriented projects for continuous learning, Gaming, hiking, music
Timeline
Campus Clerk and Registrar
San Antonio ISD
09.2025 - 05.2026
Visitor Control Specialist
Chronos Systems INC
01.2024 - 04.2025
Administrative Assistant
ECPI University
09.2022 - 01.2024
Recovery Clerk
BJ's Warehouse Club
09.2021 - 09.2022
Sortation Associate
Amazon
03.2019 - 04.2021
Associate of Arts - Visual Arts
Northern Virginia Community College