Iyawna Walker
East Orange,NJ
Summary
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
1
1
year of professional experience
Work History
Cashier
Shoprite
12.2023 - 04.2024
- Collaborated with team members to maintain store cleanliness and restock items when necessary.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Addressed customer needs and made product recommendations to increase sales.
Theatre Usher
Cinemark
06.2023 - 08.2023
- Greeted customers with smile and provided friendly, knowledgeable service.
- Delivered exceptional customer service by responding promptly to inquiries from guests about upcoming shows or general theatre information.
- Maintained cleanliness throughout the venue by sweeping floors, wiping down surfaces, and removing trash after each performance.
- Promoted a welcoming atmosphere through friendly interactions with patrons, addressing any concerns or questions.
- Developed a strong knowledge of theatre layout and seating arrangements, enabling prompt assistance to patrons seeking directions or seat locations.
Education
Bachelor of Science - Accounting
Montclair State University
Montclair, NJ05-2028
Skills
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Cash handling
- Team collaboration
- Reliability and punctuality
- Attention to detail
- Hospitality and accommodation
Timeline
Cashier
Shoprite
12.2023 - 04.2024
Theatre Usher
Cinemark
06.2023 - 08.2023
Bachelor of Science - Accounting
Montclair State University
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