IZABELA JEDRZEJCZYK
Roselle,US
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
MEDINAH COUNTRY CLUB
05.2021 - Current
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Greeted and accommodated guests, building positive experience from the first interaction
- Demonstrated ability to interact with customers in a friendly and professional manner
- Prioritized multiple tasks in a dynamic environment and stayed calm and composed
- Used good communication skills to reduce guest dissatisfaction
- Checked in with guests throughout meal service, replenishing drinks, and catering to additional requests
- Assisted with the training of new staff members
- Processed payments and completed register transactions accurately
- Informed kitchen of special dietary needs or requests, delivering personalized meal options
- Memorized menu to help diners make informed meal choices
- Resolved customer complaints and inquiries promptly
Lifeguard
PARK DISTRICT OF OAK PARK
04.2019 - 08.2019
- Enforced pool rules among swimmers and patrons in order to maintain safe swimming conditions
- Developed strong working relationships with other employees and general public
- Conducted pool opening and closing duties
- Communicated effectively with fellow employees and patrons
- Enforced safety policies and rules to guests to prevent accidents
- Monitored pool to identify individuals in distress or other emergency situations
- Administered CPR, first aid, AED when necessary
Education
Associate in Science (A.S.) - Medical Candidate
College of DuPage
Glen Ellyn, IL12.2023
Skills
- High-Volume Dining
- Exceptional customer service
- Point of sale operation
- Hospitality and accommodation
- Customer Satisfaction
- Service prioritization
- Sales expertise
Certification
- A.E.D/First Aid
- Food Handlers
- Basset
References
Chrristine Detar, Restaurant Manager, Medinah Country Club, (630) 479-4372, cdetar@medinahcc.org
Languages
Polish
Native or Bilingual
Timeline
Server
MEDINAH COUNTRY CLUB
05.2021 - Current
Lifeguard
PARK DISTRICT OF OAK PARK
04.2019 - 08.2019
- A.E.D/First Aid
- Food Handlers
- Basset
Associate in Science (A.S.) - Medical Candidate
College of DuPage
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