Izabela Gorniak
Franklin Park,IL
Summary
Driven professional with a strong background in office administration and customer service, honed at Professional Accounting and Taxes. Excelled in managing sensitive information and enhancing client relations, demonstrating exceptional organizational and verbal communication skills. Proven track record of improving customer satisfaction and streamlining office operations, ensuring efficiency and confidentiality.
Overview
5
5
years of professional experience
Work History
Secretary
Professional Accounting and Taxes
Franklin Park
06.2022 - 04.2024
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Cashier
Deli 4 You
Norridge, IL
06.2019 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Economy
Ekonomik
PolandSkills
- Customer Service
- Verbal and written communication
- Office Administration
- Organization
- Keyboarding skills
- File Management
- Sales Support
Languages
Polish
Native or Bilingual
English
Professional Working
Timeline
Secretary
Professional Accounting and Taxes
06.2022 - 04.2024
Cashier
Deli 4 You
06.2019 - 06.2022
Economy
Ekonomik