Izaiah Hockett
Delivery Specialist
Lubbock,TX
Summary
Achieved significant reductions in vehicle downtime, enhancing customer satisfaction through efficient scheduling and innovative repair techniques. Excelled in multitasking across roles, delivering high-quality vehicle inspections and repairs. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Paintless Dent Repair
Hail Repair Pro
02.2024 - Current
- Collaborated with team members to complete large-scale projects on time and within budget constraints.
- Reduced vehicle downtime for clients by quickly assessing and repairing dents using specialized tools and techniques.
- Inspected vehicles to identify and document repair needs.
- Applied finishing techniques to enhance quality and appearance of repairs.
- Efficiently scheduled appointments based on technician availability and workload capacity while maximizing customer satisfaction and turnaround time.
- Assisted in streamlining the repair process by developing new methods for tackling complex dents and damage patterns.
Website Photographer
Mcgavock Nissan Lubbock
06.2022 - 02.2024
- Edited, toned, captioned, and uploaded photographs for publication.
- Digitally edited photos to enhance appearance.
- Took photos from different angles and perspectives to capture perfect images.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Captured stunning images by utilizing various lighting techniques and creative compositions.
Make Ready Technician
Mcgavock Nissan Lubbock
05.2020 - 06.2022
- Consistently met or exceeded performance expectations, resulting in positive feedback from supervisors and colleagues.
- Streamlined work processes with effective communication and collaboration among team members.
- Ensured compliance with all safety regulations by adhering to proper procedures when using tools, chemicals, and equipment during maintenance activities.
- Proactively identified potential issues during routine inspections, enabling early intervention to minimize costly repairs down the line.
- Participated in ongoing training opportunities to stay updated on industry trends, enhancing skills set and increasing value as a technician.
Lot Porter
Mcgavock Nissan Of Wichita
05.2018 - 05.2020
- Communicated with coworkers and managers about completed duties.
- Enhanced customer satisfaction by maintaining a clean and organized vehicle lot for easy access and visibility.
- Facilitated a smooth purchasing experience for customers by promptly delivering new vehicles from storage lots to dealerships as required.
- Ensured timely delivery of vehicles to customers by coordinating with the service department for necessary preparations.
Education
High School Diploma -
Maize South High School
Wichita, KS 05.2001 -
Skills
Buffing and Polishing
Structural repair
Paintless Repair Methods
Vehicle Inspection
Panel Alignment
Repair assessment
Accurate estimates
Teamwork and Collaboration
Customer Service
Surface Preparation
Multitasking
Vehicle inspections
Timeline
Paintless Dent Repair
Hail Repair Pro
02.2024 - Current
Website Photographer
Mcgavock Nissan Lubbock
06.2022 - 02.2024
Make Ready Technician
Mcgavock Nissan Lubbock
05.2020 - 06.2022
Lot Porter
Mcgavock Nissan Of Wichita
05.2018 - 05.2020
High School Diploma -
Maize South High School
05.2001 -
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