Michaela Johnson
San Antonio,TX
Summary
Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Office Manager
Xpress Hail Repair
San Antonio, TX
04.2024 - Current
- Developed and implemented office policies and procedures.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Maintained filing system for records, correspondence and other documents.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Processed payroll accurately ensuring all employees were paid on time.
- Processed insurance claims using appropriate software applications.
- Ensured that all necessary paperwork was completed for insurance claims and reimbursements.
- Provided technical advice on repairs required for customer's vehicles.
Sales Manager
Priority Roofing
San Antonio, TX
03.2022 - 04.2024
- Identified and developed new markets for products or services.
- Established relationships with key clients, while maintaining existing customer base.
- Created and presented monthly reports to management on sales performance.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Researched potential customers using various sources such as public records, web searches.
- Maintained accurate records of all transactions between customers and company representatives.
- Performed sales consultations and educated clients on products and services.
Daycare Manager
SmartyPants Learning
San Antonio, TX
11.2020 - 12.2022
- Developed and implemented policies and procedures for daycare staff.
- Monitored daily activities of children to ensure safety and proper supervision.
- Assisted in the development of individual education plans for each child.
- Maintained accurate records of student attendance, behavior, academic performance, health information, and other related data.
- Ensured compliance with all state regulations regarding childcare centers.
- Collaborated with parents to address any concerns about their child's progress or behavior at school.
- Reviewed incident reports related to injuries or discipline problems in the daycare center.
- Fostered relationships between staff members and families from diverse backgrounds.
Education
High School Diploma -
Excel University
San Antonio, TX03-2020
Skills
- Customer Follow-Up
- Consultative Sales Techniques
- Sales Consultation
- New Market Development
- Relationship Building
- Typing Skills
- Attention to Detail
- Critical Thinking
- Active Listening
- Adaptability and Flexibility
- American Sign Language
References
References available upon request.
Timeline
Office Manager
Xpress Hail Repair
04.2024 - Current
Sales Manager
Priority Roofing
03.2022 - 04.2024
Daycare Manager
SmartyPants Learning
11.2020 - 12.2022
High School Diploma -
Excel University
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