Izaiha Baker
Colorado Springs,CO
Summary
Take-charge professional delivering executive support and team leadership to business operations. Offering 5+ years of sales expertise and 8+ years of customer service. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes store management, accounting, accounts receivable, invoicing, finances, database management, and much more. Recognized for exemplary customer service and team collaboration.
Overview
8
8
years of professional experience
Work History
Store Manager
Rent A Center Warehouse & Retail Store
Colorado Springs, CO
10.2019 - Current
- Monitored employee performance and identified performance gaps for corrective action.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Implemented successful business strategies to increase revenue, product awareness, and target new markets through organizing ongoing promotional events.
- Monitored inventory levels and placed orders to restock merchandise.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Assessed operational efficiency of the store's departments.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Reviewed customer feedback/complaints to make improvements and promote satisfaction.
Warehouse Worker
Lansing Building Products
Colorado Springs, CO
06.2018 - 10.2019
- Packed boxes and stock using organizational guidelines.
- Secured items in truck by strapping over protective padding.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
Gutter Installer
A&C Seamless Gutters
Colorado Springs, CO
01.2016 - 10.2019
- Repaired damaged or leaking gutters when necessary.
- Gained independent working skills and guided and mentored less experienced team members.
- Maintained accurate records of supplies purchased, time spent on each project.
Warehouse Worker
Ray Allen, Inc
Colorado Springs, CO
01.2018 - 06.2018
- Packed boxes and stock using organizational guidelines.
- Transported goods to designated areas within the warehouse facility.
- Maintained stock levels in accordance with company policies.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
Cashier Team Lead
Regal Cinemas
Colorado Springs, CO
10.2015 - 05.2016
- Processed customer payments quickly and returned exact change and receipts.
- Conducted inventory audits to ensure accuracy of product levels in the register area.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Education
High School Diploma -
Falcon High School
Peyton, CO05-2016
Skills
- Talent Recruitment
- Payroll Management
- Project Management
- POS Systems
- Retail Inventory Management
- Operational Budgeting
- Store Operations Oversight
- Team Development
- Promotional Planning
- Customer Service Management
- Outstanding Communication Skills
- Employee Supervision and Motivation
- Sales Expertise
- Reliable
Affiliations
- Loved husband and father
- Fishing
- Hiking
References
References available upon request.
Timeline
Store Manager
Rent A Center Warehouse & Retail Store
10.2019 - Current
Warehouse Worker
Lansing Building Products
06.2018 - 10.2019
Warehouse Worker
Ray Allen, Inc
01.2018 - 06.2018
Gutter Installer
A&C Seamless Gutters
01.2016 - 10.2019
Cashier Team Lead
Regal Cinemas
10.2015 - 05.2016
High School Diploma -
Falcon High School
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