Izaiha Baker
Colorado Springs,CO
Summary
Take-charge professional delivering executive support and team leadership to business operations. Offering 5+ years of sales expertise and 8+ years of customer service. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes store management, accounting, accounts receivable, invoicing, finances, database management, and much more. Recognized for exemplary customer service and team collaboration. I am looking to relocate Willing to relocate at own expense.
Overview
8
8
years of professional experience
Work History
Store Manager
Rent A Center Warehouse & Retail Store
Colorado Springs, CO
10.2019 - Current
- Monitored employee performance and identified performance gaps for corrective action.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Implemented successful business strategies to increase revenue, product awareness, and target new markets through organizing ongoing promotional events.
- Monitored inventory levels and placed orders to restock merchandise.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Assessed operational efficiency of the store's departments.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Reviewed customer feedback/complaints to make improvements and promote satisfaction.
Firefighter
Security Fire Department
Fountain, CO
10.2019 - 03.2021
- Assisted in responding to emergency calls, assessing situations, and providing necessary medical aid.
- Maintained firefighting equipment, including hoses and ladders, on a daily basis.
- Conducted regular safety inspections of buildings to identify any potential hazards.
- Performed search and rescue operations in hazardous environments.
- Operated specialized equipment such as pumps, aerial ladder trucks, and hazardous material units.
- Coordinated with other first responders during multi-agency responses.
- Communicated effectively with crew members while performing tasks under stressful conditions.
Warehouse Worker
Lansing Building Products
Colorado Springs, CO
06.2018 - 10.2019
- Packed boxes and stock using organizational guidelines.
- Secured items in truck by strapping over protective padding.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
Gutter Installer
A&C Seamless Gutters
Colorado Springs, CO
01.2016 - 10.2019
- Repaired damaged or leaking gutters when necessary.
- Gained independent working skills and guided and mentored less experienced team members.
- Maintained accurate records of supplies purchased, time spent on each project.
Warehouse Worker
Ray Allen, Inc
Colorado Springs, CO
01.2018 - 06.2018
- Packed boxes and stock using organizational guidelines.
- Transported goods to designated areas within the warehouse facility.
- Maintained stock levels in accordance with company policies.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
Education
High School Diploma -
05-2016
Skills
- Talent Recruitment
- Payroll Management
- Project Management
- POS Systems
- Retail Inventory Management
- Operational Budgeting
- Store Operations Oversight
- Team Development
- Promotional Planning
- Customer Service Management
- Outstanding Communication Skills
- Employee Supervision and Motivation
- Sales Expertise
- First Aid/CPR Certified
Affiliations
- Loved husband and father
- Fishing
- Hiking
Timeline
Store Manager - Rent A Center Warehouse & Retail Store
10.2019 - Current
Firefighter - Security Fire Department
10.2019 - 03.2021
Warehouse Worker - Lansing Building Products
06.2018 - 10.2019
Warehouse Worker - Ray Allen, Inc
01.2018 - 06.2018
Gutter Installer - A&C Seamless Gutters
01.2016 - 10.2019
Falcon High School - High School Diploma,
Similar Profiles
David WorthingDavid Worthing
Credit Manager at Rent A Center Warehouse & Retail StoreCredit Manager at Rent A Center Warehouse & Retail Store
Victor VasquezVictor Vasquez
Customer Account Representative at Rent A Center Warehouse & Retail StoreCustomer Account Representative at Rent A Center Warehouse & Retail Store
Fernando GarciaFernando Garcia
Truck Driver at Rent A Center Warehouse & Retail StoreTruck Driver at Rent A Center Warehouse & Retail Store